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  1. phoneguy55

    AVAYA DEFINITY "AUDIX" TN 568 PROBLEM

    Time for a new voicemail. You drove this one until the wheels fell off.
  2. phoneguy55

    Number of Concurrent Calls to 911

    So you're using a provider like Redsky or Intrado to route calls? Assuming your using the PSTN to route those calls and adapting 911 calls to some number. Why not just route those calls out the same trunks as your other traffic? The only reason I see not to do that is if you often hit max...
  3. phoneguy55

    Number of Concurrent Calls to 911

    Trying to understand the question. lets assume you have 5 sites, do you have dedicated trunks for 911 at each site? If a phone is registered to site A, it routes out the trunks at site A. If the phone logs out and registers at site B, 911 calls will then route to trunks at site B.
  4. phoneguy55

    Avaya Routing question- Urgent

    Can also be down with dedicated trunks and public unknown.
  5. phoneguy55

    SMGR and ASM identity certs

    I just did mine as part of the CA cert upgrade. The CA cert expires every 10 years. That was a giant pile of work. When I got the identity cert, I put my SM in deny new service. Set enrollment password and initTM -f on the SM. Followed by the enrollment password 2 times.
  6. phoneguy55

    SMGR and ASM identity certs

    What version? Is this the SMGR CA cert that is expiring? Security -> Authority -> View Certificate? Or are you asking about Inventory -> Manage Elements -> select SM server -> Manage Identity Certificates?
  7. phoneguy55

    sync on g650

    I would just remove the G650's. Why do you need them?
  8. phoneguy55

    Alarm CM VM

    https://support.avaya.com/css/public/documents/101016671
  9. phoneguy55

    Communication Manager's SAT events - not shown

    Look in /var/log/ecs/commandhistory. The data you want is there.
  10. phoneguy55

    SMGR GEO

    Agree ^^^. No impact.
  11. phoneguy55

    Add CLI admin users to SM, SBCE, SMGR

    I did this on a CMS as I was tired of someone who kept doing this: # passwd Rather then this # passwd userID So I did this. # useradd root2 # vi /etc/passwd Make root2 look like this. (In your case you probably want to copy cust or admin) root2:x:0:0:root:/root:/bin/bash # passwd root2...
  12. phoneguy55

    Avaya G450 S8300 Failure

    Log in and look for alarms.
  13. phoneguy55

    EC500 issues

    Sounds like a carrier issue. The number you out pulse needs to be a DID you own. As test do this. 'change pub'. Setup your extension to out pulse 2015551212. Then call your cell phone. If the call fails its your carrier. If the call completes and the call on your cell phone is coming from...
  14. phoneguy55

    10 hour call - CM 8.1

    The longest phone call a CM CDR record can create is 10 hours. After 10 hours it will create a new record. So string your 10 hour calls together and you like have some very long phone calls. My guess is you have phones off hook that havent been hung up. Find the extension and see if its off...
  15. phoneguy55

    Communication Manager 6.0 SMI access

    google "download old version of chrome". Lots of information out there.
  16. phoneguy55

    SMGR Geo

    Just a few clicks. Disabling Geo Redundancy Primary SMGR -> Services -> Geographic Redundancy -> Disable Replication. Click Yes. Activating the secondary System Manager server Secondary SMGR -> Services -> Geographic Redundancy -> GR Health -> Activate Secondary Server. Click Yes...
  17. phoneguy55

    Avaya Aura Messaging 7.2

    Just go download it. https://support.avaya.com/support/en/download/C20201025194145490_4?productId=P0792&releaseId=7.2.x
  18. phoneguy55

    Partnering business and conflicting extensions.

    you could move from a 4 digit dial plan to a 7 digit.
  19. phoneguy55

    Looking for a how-to to upgrade CM from 8 to 10

    I haven't gone from 8 to 10 yet but have gone from 6 to 8. Grab the pile of Avaya docs and duplicate your production setup in a lab and start trying things. You'll make a lot of mistakes, but over time you'll chip away at it and figure our how to get from A to Z. You wont find a guide that...

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