thread690-755336
Good day!
We're on CM 8.1 and we're seeing a bunch of 10 hour calls that I know simply didn't happen. I see agent activity on the station that allegedly made these calls.
The newest thread I could find was from back in '04 and I was wondering if any Avaya gurus know if there's been a patch for this long outstanding issue?
Thanks
Good day!
We're on CM 8.1 and we're seeing a bunch of 10 hour calls that I know simply didn't happen. I see agent activity on the station that allegedly made these calls.
The newest thread I could find was from back in '04 and I was wondering if any Avaya gurus know if there's been a patch for this long outstanding issue?
Thanks