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Sorry, can't edit my post above. The command should be: access-list 105 permit tcp any host 70.184.195.226 eq 443 (don't know why I was thinking SSH)

You have an access list (105) on your outside interface: access-list 105 permit tcp any host 70.184.195.226 eq 3389 This indicates the only incoming traffic allowed is traffic to TCP port 3389. Is this router allowing any other traffic other than RDP? by the looks of it, this access-list will...

Just for clarification, I'm assuming you're referring to external callers calling your system correct? What type of phone lines are attached to the UC560? Are they Analog, ISDN, PRI, or VoIP (SIP)? With Analog lines, Caller ID information is not transferred until after the first ring. This is...

Yeah at this point I think there's not much more I can do. For the amount of time I've invested in it, it's probably best to leave it. I do now have a spare power supply, so maybe I'll take a look on eBay and see if any show up without one.

Hi Everyone, I recently purchased a BES50GE to replace a BES50FE that I have. Unfortunately, the device isn't booting properly, so I consoled into the device and saw it is reporting an error during the boot phase: Image Loader 0.0.0.11 Loading Diagnostic Image File ...

We had the exact same problem with a 7965 (which is built on same components as the 7942-45-62 models). I attempted every possible way to recover the phone, however recovery was not possible. The phone does not get to a state where it can respond to requests (it DOES obtain a network address...

I somewhat have the same issue. We have a 7937G that will "clip" the call intermittently. The voice network is fine and replacing the unit with a 7936 resolved the issue. I thought it might have been a hardware/firmware issue (maybe something like echo cancellation), however I wonder if anyone...

If you're looking for a standard 802.3af switch, the BES50 should be fine. We used to run a Nortel BCM at work and I had a BES50 at my house to power 3 Nortel IP phones. When we went to Cisco earlier this year, I kept the BES50 and place and it powers 3 Cisco phones + an access point without...

We have a UC560 we installed at our office last year to replace a Nortel system. The platform of the UC500 was based on the Cisco ISR G1 Routers (1800, 2800, 3800 series), with a CUE module. The best suitable replacement is to move to a ISR G2 Router (2900, 3800) with a services module to...

Does the MOH device have a volume control? What also could be happening is the volume level could be low (too low to hear it "on-hold") and that a phone with Background Music (F86) enabled, used the Volume Keys on the phone to turn it up so they could hear it.

There are a couple options available. For the cheap / value side, you could look at an 871w, 1811 or an 1841. You could probably get the 1841 for a good price. These devices are the past-generation, so you'll probably max out at about 40mbps between the Lan and Internet (with services...

And one final thing: I found this site that said while you can't use the GUI, you can still pass it in through a URL: http://jk0.org/2010/08/27/d-link-dir-825-static-routes/ So try logging into the router. Paste this line for the static route to 192.168.6.0/24...

As a follow-up, It looks like the DIR-825 does not allow routes to the LAN interface, so you probably won't be able to use it to pass traffic to your switch. I wonder if there is a custom firmware for the router that would allow it to be configured. The D-Link also doesn't offer any dynamic...

It COULD be the ARP table, but it most likely is due to the route not existing on the D-Link back to the other networks. You can clear the ARP table by using the command clear arp. I took a look at the manual for your D-Link router and on the router's web interface, and you want to go to the...

Hi Uegrotech, Let's break this down in to separate sections. The 3550-12T is a great device to get you started with L3 switching. You have the basics in there, which is good. I see you have created interfaces for each vlan. Along with defining the interfaces, have you created each vlan? Issue...

If you are using the Automated Attendant to transfer to an external number, why not set up a Transfer Node in the CCR tree, assign the outdial method as "Phone Number" and assign the external number? That way, if you have an incoming call that needs to be transferred, the AA will signal a LINK...

I believe many companies also use the Adtran Total Access 900 series for transition between IP and PRI / FXS

You need the Jabra 14201-16 cable. In addition to the cable currently in place, this will attach from the Aux port on the 9350 base to the Aux port on the 7965. http://www.jabra.com/products/accessories/remote_call_control/jabra_link_14201_16 You will also need to provision your phones to...

Well lets not jump ahead of ourselves here. I'm not aware of any phone system that holds that holds credit cards or SSI numbers, unless you are talking about a hosted VoIP system (which BTW all landline companies also have customer portals that has the same data available over the Internet)...

phoneguy610, I completely agree with you. Our in-house system started as a Norstar, then a BCM. The systems were great, however when Avaya decided to abandon the product line, we jumped ship and moved to an in-house VoIP system. VoIP can be reliable, secure and offer tons of new features and...