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Hello, I cant seem to track this down for the life of me. I am running IPO 500 with contact store (dont remember version, newest one though). First let me say that this is a dedicated server but VMPRO and Contact store are stored on the same partition (I know not the best idea). What has been...

I originally started this thread with the incorrect info so I am going again. I upgraded from version 6.2 to 7.8 I hope this is an easy fix. I upgraded a contact store 7.2 to 7.8 and now the calls will not search and I am in a frenzy. A good thing is all the calls are still in...

I hope this is an easy fix. I upgraded a contact store 7.2 to 7.8 and now the calls will not search and I am in a frenzy. A good thing is all the calls are still in witness/calls folder. Every call after the upgrade is searching but the previous ones are not. Is there a simple file that...

Yes they did and they even had bell go out there. Bell says there is CLID at the demarc

Yep, I thought the same thing but was trying everything to save rolling a truck.

Something so simple has got me racking my brain to figure this out. I just relocated a IP500 from a T-1 to a ATM-4. If your wondering why such a change they made a major downsize. I am only using 2 analog ports the other two (3,4) are set to "out of service" There is no incoming caller ID...

Damn, I think my answer to them will be "cant be done" but i will play with the vm pro and try some type of bridge appearance and post back with the verdict. Thanks for the help

Yes on the VMPRO and HG is set collective Not a problem on VM ports because there is plenty to spare

amriddle, how about this. you say use the dial physical extension by number. How i have it now is "?D" it rings extension "306" which is a "door phone" hunt group. Can I also add "?D" "dial physical extension" 101 in the short codes section and have it do both?

The door phone rings a group. He is using forward unconditional because he also wants his internal calls forwarded as well as other hunt group calls. This one extension would have to override the forward unconditional.

I have a customer that has the president of the co setup with forward unconditional turned on. This is setup so that all did's pointing to him and all internal calls to him get forwarded to his cell. They have a door phone which I would like to override the forward unconditional setting and...

Good point about the DHCP. I guess I just need to verify where I put the public ip address with the the 74.165.xx.xx

Followup, I got the FVS338 up and running. I am accessing the VPN tunnel just fine. I have tried to decipher tech bulletin 184 without much luck. Here is the config as I have it now. Remote (home) DHCP Server in the 192.168.1.10 to 192.168.1.100 Gateway address 192.168.1.1 Office WAN...

Yes, I have read and re-read but what threw me off is the documentation on the FVS because it showed router-router. Sorry to inconvenience anyone.

Has anyone had luck connecting directly to the FVS338 without having another FVS338 to connect through? Basically I wanted to know can I put the FVS338 at the company with the ipo and have the 5610's connect directly to a broadband connection i.e. in a hotel or at grandmas house (provided...

Leviton all the way, they make cords just for that.

Ok, I got the VPN23252 firmware loaded and now it opens up a whole different situation. I didnt think a VPN concentrator was required but it sounds like it is. Is there one that is recomended from you guys (or girls)??? Right now we have the SSL312 by netgear but dont think it supports ipsec.

Maxwell, I set the call recording to on in the ICR but the call doesnt get recorded when automatically transfered. There is the situation where the dispatcher will manually transfer during the day but at night it will be done via a forward unconditional. At night is where I am having the...

Tlpeter- I will try the twinning and report back the progress. For a twinning license it is like a dime holding up a dollar, if it works it will be worth it for the sale.

In this test situation I am trying it on my ip500 demo unit which I thought had a license for pretty much every feature. Tlpeter-correct me if im wrong but isn't the 5610SW-IP a VPN phone? Kholladay- are you saying that the IP phone can not be used without a separate vpn connection? I was...