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Call Center Reports PC Function
We run it on Server 2000 with no problems.- starKH
- Post #5
- Forum: Nortel: Business Communications Manager BCM
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BCM 3.6 Nortel Reporting for Call Center question
Don't disable real time scan just exclude the RCC, mySQL and related folders from real time scanning.- starKH
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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BCM 400 Event ID
0 NetIQccm, NetIQmc, NetLinkManager, NSACD, qos_flt_init, SSH Secure Shell Server, VBMain 1 DNS, FTMSS, IVR, VNC Service, VoiceManagementSubsystem 2 DNS, FTMSS, IPSecIKE, OSPFMib, VoiceManagementSubsystem 3 DNS, FTMSS, IPSecIKE 4 FTMSS, IPSecIKE, NGRPCI 5 FTMSS, IPSecIKE, NGRPCI...- starKH
- Post #2
- Forum: Nortel: Business Communications Manager BCM
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BCM RCC Monitoring
Have them use ipView or program a button for CC SS Stat on the handset F909.- starKH
- Post #2
- Forum: Nortel: Business Communications Manager BCM
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How to pick up held call from another set
Just as option11newby said... use call park. But make sure you program park (Feature 74) on the handset.- starKH
- Post #3
- Forum: Nortel: Business Communications Manager BCM
