Call Center Reports PC Function

[tarheel25]

Is it possible to run the Call Center Reporting function from a server? If so,does this solution pose any potential problems? Is there a reason that we need the Web PC physically near the BCM?
This server would be located in our corporate data center.

 

[3Sixty]

The best type of machine to run it on in my experience is a fully patched stand alone win 2K machine.(client not server)

Marshall

 

[tarheel25]

Thanks! Our corporate direction is to place and many applications as possible on our servers in our data center. The server will be operating on Win 2000. Is there a technical reason that you know of that will keep this setup from working?

 

[MagnaRGP]

RCC is not compatible with any iteration of winserver (that I know of). Just follow Marshall's specs and put the PC in your data centre. You must be running IIS on this machine, so technically it qualifies as a server.

 

[starKH]

We run it on Server 2000 with no problems.