Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

BCM RCC Monitoring

Status
Not open for further replies.
pc468

pc468

MIS
Jun 28, 2005
24
US
Is there a way to hide the supervisory monitoring (description and color) in the RCC real time reports? The agents can see when they are being monitored. Thanks.
 
Sort by date Sort by votes
Have them use ipView or program a button for CC SS Stat on the handset F909.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

akak247
  • Locked
  • Question
RCC install on win 11- reporting for contact centre
Replies
2
Views
348
curlycord
curlycord
LidLock Technologies
  • Question
BCM 200 R3 Disk Image 1
Replies
5
Views
859
curlycord
curlycord
bluemr2
  • Locked
  • Question
BCM 50 R6 Patches
Replies
3
Views
442
TLDuk
TLDuk
LidLock Technologies
  • Question
BCM 200 R3.6 Unified Manager Java
Replies
6
Views
296
LidLock Technologies
LidLock Technologies
jsaad
  • Locked
  • Question
BCM 50 cycling 1
Replies
12
Views
239
ucxguy
ucxguy

Part and Inventory Search

Sponsor

Back
Top