Search results for query: *

Dear all, Please provide me the configuration details for Communication Manager Messaging integration with Microsoft Exchange. Regards, SPM

Dear all I am facing couple of issues with ACR 11.0 integration with AACC 6.3. All the calls to the agents (both Skillset & Internal calls)are showing as recording.The skillset calls and extension calls are listing when i go to the replay option but i cant play the skillset call recorded file...

Greetings, I have an IPO 500v2 R6.0 installed on a customer location. I want to set up a Screen POP application, so whenever a call comes in to a hunt group or user the application will POP with customer details if the CLID matches the database. I have applied the CTI Link Pro license in IPO...

Hi all, I need to set up a call center with 5 agents, 1 supervisor and reporting. I have existing CM 5.2.1 duplex servers. Please advice me to get the required licenses and other components. Thanks.

Hi all, I am getting the following alarms and some of the services are stopping frequently, 52006 Critical **ERROR** Received EMS_EVENT_CONNECTION_LOST from MSM;MPS service aborted Contact your local support group. 53004 Critical Mgs:: Shutting down due to MSM communication failure Contact...

Thanks Mr. FlyinScotsman, I will try this. I need to get down time from customer to do this job. Thanks again.

Good Day, I am facing an issue with BCM 200 4.0 system, whenever a power failure occurs the system resetting the DNs to last cold reset state. The other configurations are remains unchanged (line assignment, capabilities, preferences & restrictions). Best Regards, SPM1988

Hi all, I have a BCM450R1 networked with Rightfax server.I am getting Cause: Interworking, unspecified from BCM450 while receiving a fax call.But the outgoing faxes are working fine. Any idea? Thanks.

What is the maximum capacity of CDR Buffer in Avaya CM 5.2.1 HP DL360 G7?

Thanks for the info Mr. AvayaTier3

Hi, We are having a CDR system with CM 5.2.1 and working fine.Two days back there was a power failure. After that we are missing the reports of two days from the CDR Application. How can we get those missed reports from Avaya CM. Best Regards, SPM

Ok, Let me try with a normal headset. And i will let you know about it.

Sorry for the delay. I am using Logitech USB Headset.

Hi all, I am getting echo on calls to One-X Attendant console R3 Can anyone help me on this issue?

Hi all, How to enable simultaneous ringing in avaya attendant console. I have two One-X Attendant consoles installed and the client need all the consoles to be ringing when a call comes. Thanks.

Its worked when I changed the codeset from 0 to 6 Thanks all.

Good day, I have a CM with a third party voicemail, i want to know how to route the calls to voicemail. I have done this already through voicemail huntgroup and coverage path.But it is making a delay to answer by the voicemail system.The extension rings a single after the phone displays "to...

So what i need to do sir ? I have tired both the codec set. Please advice me..

Good Day, I have configured h.323 trunk between ACM 5.2.1 and RightFax. The tie trunk is inservice/idle state. But I cant dial outgoing calls, the incoming fax calls are working fine. The followings are the trace result with Codec Set G.711MU and G.711A respectively...

I got it !!!!!!!! it is no ip dhcp activate pool (Pool #)