ACM tie with RightFax

[SPM1988]

Good Day,

I have configured h.323 trunk between ACM 5.2.1 and RightFax. The tie trunk is inservice/idle state. But I cant dial outgoing calls, the incoming fax calls are working fine. The followings are the trace result with Codec Set G.711MU and G.711A respectively,


LIST TRACE

time data

09:56:54 Calling party trunk-group 3 member 1 cid 0x1295
09:56:54 Calling Number & Name NO-CPNumber NO-CPName
09:56:54 active trunk-group 3 member 1 cid 0x1295
09:56:54 dial 944XXXX88 route:ARS
09:56:54 denial event 2309: Drop call codec mismatch D1=0x7f40003d D2=0x1295
09:56:54 idle trunk-group 3 member 1 cid 0x1295



LIST TRACE

time data

12:56:19 Calling party trunk-group 3 member 1 cid 0x14d5
12:56:19 Calling Number & Name NO-CPNumber NO-CPName
12:56:19 active trunk-group 3 member 1 cid 0x14d5
12:56:19 G711A ssff ps:20
rgn:2 [172.20.100.131]:56152
rgn:1 [172.20.100.111]:2078
12:56:19 xoip options: fax:T38 modemff tty:US uid:0x5003d
xoip ip: [172.20.100.111]:2078
12:56:23 idle trunk-group 3 member 1 cid 0x14d5


Regards,

SPM

 

[mattKnight]

>09:56:54 denial event 2309: Drop call codec mismatch D1=0x7f40003d D2=0x1295

Your phone system doesn't like G711u....

On the second trace I can see no numbers being dialled.


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[SPM1988]

So what i need to do sir ? I have tired both the codec set.

Please advice me..

 

[mattKnight]

I'd look at these documents and check that you have configured it like this

http://devconnect.avaya.com/public/download/dyn/RFax_CM6_SIP.pdf

https://devconnect.avaya.com/public/download/dyn/RFax-CM52SIP.pdf

I'd also make sure that the RF dialling rules are correct - review the RF documents for that

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[SPM1988]

Its worked when I changed the codeset from 0 to 6

Thanks all.