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  • Users: emach
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  1. emach

    Setup Bootstrapper error

    I should have mentioned this earlier but, I attempted to backup the System State via the Windows Backup tool and I got a catastrophic error. Decided to do this prior to registering the Windows installer. Rebuild?
  2. emach

    Setup Bootstrapper error

    This is an XP Pro system by the way so is there anything to watch out for if SP2 has already been installed?
  3. emach

    Setup Bootstrapper error

    It's the retail version of FrontPage 2003. Not part of Office suite
  4. emach

    Setup Bootstrapper error

    Thanks for the replies. I will need to try all recommendations in a few days when I'm back. Just to clarify, I was attempting to install from a standalone FrontPage 2003 CD. James
  5. emach

    Setup Bootstrapper error

    Just trying to install FrontPage 2003 and I'm getting this error when I run setup.exe. I try running the MSI file itself but after entering the key code, install just aborts. Is my OS hosed? By the way, auto-run not working either and it is not disabled on my cd-rom drive. Thanks for any...
  6. emach

    Redirect stopped working

    I set up a new user (BB 7280 on AT&T) using desktop redirect on a PC in our lab. It was working great -- email was forwarding and synching was working properly. User however carries a notebook and this is why I couldn't set up redirect on his notebook. After a week of testing, I installed...
  7. emach

    Exchange 2000 downgrade to 5.5

    For business reasons I do not wish to bore you with, I may have to downgrade my Exchange versions. What changes will be noticable to the clients if this is done. Clients use Office 2K or Office XP. I understand there will be very visible changes in OWA. Please advise, thanks. Jim
  8. emach

    Application Log cannot be opened

    Running Exchange 2000 on Win 2K Advanced Server with all APs up to date. Exchange froze this morning and memory usage was maxing out. STORE.EXE was slightly over a Gb. Restarting Information Store service brought things back to normal. Back to my main issue though, my Application Log has...
  9. emach

    Calls automatically going to cover

    Marcell, Thanks for the reply. User is on a 6408D+ with 3 call app buttons. Coverage path is the same used by everyone in the company. Hi phone was working fine up until yesterday. I'm just going to rebuild the station. James
  10. emach

    Calls automatically going to cover

    Have a strange problem here. Calls are automatically going to cover on one of my extensions. Phone is not on SAC. STA STA looks normal. When I remove COV, it rings busy! I've TTI'd it out and back in and the problem is still there. I haven't rebuilt the extension yet but that is my next...
  11. emach

    Users not being prompted to change password

    Lander, Thanks for the reply. I do have this set at 10 days. Anything else I should check? James
  12. emach

    Users not being prompted to change password

    Our users are not being prompted to change their passwords. Their account passwords are all set to expire (Do not expire box is not checked). I checked group policies already and there doesn't seem to be an option to switch this on or off. Any help would be much appreciated. Thank you. James
  13. emach

    Transfering queued calls to another switch

    My vectors have always been very simple ones so I need some help. We now have a 2nd location that will take calls from our primary call center. We've decided to not have any calls in queue at our primary location. So once all agents are on calls, any calls coming in should go to the secondary...
  14. emach

    Some users can't connect to Exchange

    Thanks for the reply. It works in Outlook too.
  15. emach

    Some users can't connect to Exchange

    Had a strange problem happen to 3 users that we added last week. They login to the domain fine but when they open Outlook, it prompts them for a user, password and domain information. Any attempt to enter this information is rejected. This started happening yesterday morning, they were...
  16. emach

    Installing XM24

    Kevin, Thanks for the reply. Looks like my vendor forgot to send the power supply. James
  17. emach

    Installing XM24

    Just purchased an XM24 expansion module and I'm having problems getting it to work. Here's what I've done so far on my phone to test: 1. enabled expansion module in station form 2. created brdg-appr on 1st 2 buttons of XM24 When someone calls the bridged #, it rings and my display shows 'Call...
  18. emach

    Total Aux & Avg Staff Fields in BCMS

    Thanks Netcon1. I'll look up the Admin manual. -James
  19. emach

    Total Aux & Avg Staff Fields in BCMS

    I'm running a Split/Skill Daily Report in BCMS and I'm wondering why my numbers seem wrong in these 2 fields. I have 4 people in the call center and I am seeing Total Aux running up to 400:00 a day and Avg Staff showing only 1.3. Can someone explain to me how these numbers are calculated...
  20. emach

    Definity Terminal Setup

    Telcoguy, Could you give me one of the options on a terminal server type attachment. I'd like to give this a try. Thanks. James

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