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I appreciate the information dexman, the part that really is odd is when I put the small PC voice mails into a R7 or R6 they work fine. Stranger things happen and after 43 years of doing this you learn to never say that can't happen.

How did you resolve the issue? My thought is to only sell large PCMCIA cards with the R8.

I have a strange proplem with an ACS R8.0 and a small PCMCIA R3 voice mail card. When I use a small vm card the voice mail is so noisy it can not be used in either slot one or two. If I replace it with a large card it works fine. I replaced the small VM card with another new card and the same...

Company 1 wants calls going straight to the auto attendant and I plan on doing this by setting up an extension in coverage group without voicemail, done this in past and works. Company 2 wants calls to ring at a group of phones then going to voicemail afterhours. I plan on doing this by having...

I have a pri cutover coming up and was wondering what would be my best approach to have incoming calls route to 2 seperate autoattendants. The system is Magix R4 and the voicemail is Voicegate wizard. The voicemail has the ability to have multiple tenants but by means of trunks. Any suggestions...

Also they used line redirection after hours to owners cell phone. Will I be able to still do this with the way I have the calls routed through hunt groups

Did this cutover this evening. I was told originally that this was PRI. THe order was placed on new circuit for T-1 wink start. This was the same setup as original circuit. Had CO send 7 digits and built the hunt groups. Calss are being routed as needed. The only problem I am having is with the...

Not for sure why they had that setup with all the copper lines. Changing the exsisting pri that has no DID to pri with DID.What the customer does is dial 9 for outbound calls that are routed out on PRI

Forgot to mention that they are porting the numbers over to the new PRI circuit. The setup that was done on this was lines 025-048 setup for E&M pool b Pool A contains all the copper lines. When the porting takes place will I have to make any changes to the PRI pool

Thanks for the info!

The target line of the outpulse number can be assigned to multiple phones around 25. The other vendor that installed the exsisting

They have 2 copper hunt groups was tring to break this up by way of hunt groups. If i understand this right just assign outpulse # to a hunt group and this will work ok

Have a cutomer that has an exsisting t-1 that is used only for outbound calls. They have 24 copper lines for incoming calls. Not for sure why other vendor set this up. They are going with a DIA circuit from mccloud. I am not a Nortel guy per say so thats why I thought this would be the easiest...

Forgot to mention that the system was ICS with 6.1 software

If i was to have the CO outpulse hunt group numbers and assign stations that need to ring on incoming calls members to the hunt group would this setup work good? Thanks in advance

Steps to change the dial 0 to ring equipment port 02 instead of 01. Found programming 601 register 4. Changed from 01 to 02 would not save. Any help would be greatly appreciated.

You may want check out this website duvoice.com and check their dvbridge. Talked with their product support team and sounds like a nice unit. Have not used one of these as of yet just a few proposals

Can anyone please tell me what the top 4 led lights on a messaging represent. The top led is light green, all others off. Looked in install guide all they talk about is port and system status led's. Thanks in advance! Pertains to a problem that i am having. They have a legend R7 setup in hotel...

Thank you all. The extension length was my first thought also but that was set correctly. I am also of the opinion of the hard drive. Thanks again for the fast response.

We have a customer with a Merlin Messaging R 1.19 when you use the *2 directory feature it takes 60-90 seconds for the call to transfer to the extension even if you hit the # key when finished dialing the name.When dialing by extension # it rings right away. This is on all extensions, we have...