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My installer believes it is a Telco generation as well. I was just hoping there might be a way to do it from the SG50 to cover all the bases. Jamie2 I will run that idea by them thank you all.

I am using a SG50 along with another piece of equipment to provide me with ring down hotline. When one person goes off hook a separate piece of equipment initializes 4 ports on the SG50 to dial 4 external phone numbers. Unless all parties pick up in a timely manner you cannot talk because of the...

Thank you allenmac that worked perfectly.

We are getting a new area code in our area. Because of this all numbers with the current area code and new area code will have to be dialed with all 10 digits. Both area codes can be local as well as long distance calls depending on the location. I can't seem to figure out how to make it...

I have an issue with fax. Fax machine A cannot transmit faxes to fax machine B. Fax machine B can transmit to fax machine A. Fax machine C can transmit and recieve from both fax machine A and B. I set up the programming for fax machine A and B to replicate fax machine C. As far as I can tell it...

Thank you very much. I will just turn it on warranty.

I have CS1000E and a digital line card that decided to disable all of the phones associated with that card. I was wondering if there is any test I can run or history to look up to see if I can figure out how/why this happened. Thank you all.

I have changed it to 500 and all I can do now is just wait and hope. Thank you very much.

The minimum length was set to 3500 miliseconds so I changed it to 1000. I guess it is surprising how much you can say in 3.5 seconds huh. Hopefully that is the cure for the problem. Thank you very much.

does anyone know if this setting can be changed at all?

I did a session trace and it keeps saying that the messages are too short (as far as I can tell). It also poped up a text to speech as well not sure what that is.

I have had the problem on my phone and it is not only a certain few people. It is kinda hard to really know who all it is happening to because how often do you know if you should have a voice mail or not. I have been leaving messages on my phone and the phone in my phone room at different times...

It is a 600r release 5 and as of november all peps were up to date with 4 channels

I have had reports from several customers complaining about not getting their voicemails that have been left to them. At first I thought it was just a mix up because every time I received a complaint I checked their phone and was able to leave and retrieve a message. Last week I call my phone...

I was just upgraded from Meridian Mail to Call Pilot back in November. Not too long after the upgrade I have had one user keep complaining that she is not getting all their messages and the messages she leaves for other people are not being received. I check it out and seems to be working fine...

I have fixed the problem. I of course replaced the phone and line. I check for continuity back to the switch. All were fine and did not fix the problem. Finally I just move the unit to a different port and that fixed it. I then tested the port by building another phone on it and it does still...

I only have a few 2317 phones in use and have never had a problem with them so therefore I don't have any information or knowled on them. I was wondering if anyone knew where I could get some troubleshooting information on them aside from the user manuals. I have one that says contact system...

So what I am getting is that you are suggesting to stay with the regular console or get a third party vendor. Do you have any suggestions as to which third party vendors to contact? Thank you

Good morning to all. We have just upgraded our PBX from and Option 11 to a CS1000E. I was thinking that this was a great time for me to propose to upper management to invest in going to the Attendant PC instead of the 2250 unit. My question is, what all is involved in going to the PC and does...

I got it working. I disabled the phone and then enabled and it started working for some reason. Thank you all for your help in this matter it is much appreciated.