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  1. 1973stu

    Mitel to Nortel DPNSS

    Hi Guys, any news on the FAQ for Qsig connection from Mitel 3300 to Nortel? We have a link from a 3300 to a Nortel and the Nortel end keeps falling over. It would be useful if we could check the settings on both ends against those recommended by you guys. Thanks
  2. 1973stu

    OPS Man MAC Problems.

    Upgraded Enterprise Manager to 4.0.2.1 & OPS Manager to 7.6.2.2 today which cured the problem. Just seems a bit of a shame that the latest release of E/OPS Manager does not coincide with the latest version of 3300 software. Many thanks to all for your posts. Regards, Stu
  3. 1973stu

    OPS Man MAC Problems.

    I think it is the same but will check and let you know.
  4. 1973stu

    OPS Man MAC Problems.

    Sorry, forgot to say OPS - 7.6.0.24 EMAN - 4.0.0.27. This is driving me mad so any help would be great.
  5. 1973stu

    OPS Man MAC Problems.

    Have installed Ent/OPS Man on a site with 2 3300's Rel.8.0.7.16_2 All works ok until it comes to using MAC forms in OPS Man. When loading user database the system hangs at 6%. Error in event viewer:DBA Error : Com exit ene connect (26504).
  6. 1973stu

    Enterprise Manager

    Cheers, That worked a treat. Stu.
  7. 1973stu

    Record systems for Mitel

    My company uses a solution from Activa Solutions. We use the Veritel Pro product and have very few problems. The set-up we have records trunk side on one system and Mitel VOIP calls.
  8. 1973stu

    Enterprise Manager

    The subnet is not in Network Discovery tab. All I would like to do is right-click and delete the subnet from the map, but this is not possible.
  9. 1973stu

    Enterprise Manager

    Hi, I'm having trouble deleting a subnet from Enterprise Manager (3.0) which is no longer used in my company's network. I just can't seem be able to delete it. All nodes have been removed. It's not too important, more of a house keeping issue. Regards, Stu.
  10. 1973stu

    Pre-announcement for incoming calls

    I have a customer who has the following set-up: SX2K with ISDN30 terminated on it. It then links to a 3300 via DPNSS there are users on both systems and the 3300 acts as the voicemail server for both. There has been a trunk side voice recorder fitted and the customer requires a...
  11. 1973stu

    5550 IP Console

    How is it possible that the console PC and the key pad have the same IP Address from the Data VLAN?
  12. 1973stu

    5550 IP Console

    Does this mean that that when the console boots on a default VLAN it still 'sees' the DHCP options sent out and then switches to the 3300 VLAN to recieve its static address?
  13. 1973stu

    5550 IP Console

    Does anyone know if the console boots up in the same way as other IP Phones?
  14. 1973stu

    YA Lite/Dial from outlook

    Thanks for your help
  15. 1973stu

    Enterprise Manager/SX2K Telnet

    Yes and yes
  16. 1973stu

    YA Lite/Dial from outlook

    I've installed YA Lite and I am having problems when I dial from outlook. Where do I tell outlook to prefix out-going calls with '9' Thanks.
  17. 1973stu

    SX 2000 and telnet

    Login at installer level and type in ipconfig show. This will show the IP Address details for the plane you are logged into. For a redundant system login to the other plane and repeat.
  18. 1973stu

    Enterprise Manager/SX2K Telnet

    Thanks I'll try in Monday.
  19. 1973stu

    Enterprise Manager/SX2K Telnet

    I've just installed Enterprise Manager on a site with an SX2K for the first time. When an EM Client PC logs on to the SX2K the numeric key pad does not always work, ie PF4,PF3,PF2 Keys. The customer is getting frustrated and it causing me loads of hassle. Any ideas...
  20. 1973stu

    OPS Manager problem

    Thanks all, I ended up getting Tech support remote access and they sorted it out. The problem I had was when I put the system name in the network element assignment it didn't automatically save to the system options assignment. For ops man to work correctly the system name must appear in the...

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