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Hi All, we have plan to create 2 voicemail pro server running as primary and secondary, in order when server A down, the system automatic goes to server B. Server A = Primary = 192.168.1.11 Sever B = Secondary = 192.168.2.22 I try to set above as this link...

Any other solution tech guys ?

analog trunk line

Any other solutions ?

HI all, I try to use 2 application to get logs: 1. use debug view. log detail for debug view. here log when simulate incomming call with destination to IVR and press 1 13/06 11:50:07.067 DbgOut (01,5) 2664,7992: DllMain(hinstDLL=0x10290000, fdwReason=DLL_THREAD_ATTACH) 13/06 11:50:23.499...

Hi icet500, it doesn't work. we tried 3 operators with same result

Hi David, it work when call from landline. only from celular provider doesn't work for some prefix number 1,2,3 other prefix work fine. The destination call from IVR are to Hunt group. are we must set "NUSN VCM_RELAX_DTMF_DETECT " in all user in their hunt group ? because there is no source...

Hi All, I Have issue about DTMF from mobile phone (celular phone). Any incomming call will be transfer to IVR. press 1 for sales press 2 for technical press 3 for HRD Press 4 for IT Support we try to call IVR from FIX LINE (TELECOM LINE) and press 1, press 2, press 3, press 4 are OK then...

Hi Janni78, any specific issue if we used 4 Gb capacity in IPO Rel 11 ?

I have a IPO 500v.2 running 9.1. The VM system is not working suddenly. We have VM Pro on a Virtual Mechine box. When I go into services the VM Pro services are started. When I look at System Status > Alarms it gives me an error that all VM channels are in use >999. System Status > Resources...

Hi Anyone, I have plan to Upgrade IPO rel 9.1.800 to rel 11, is it enough space with existing sdcard 4 GB capacity ? because existing IPO rel 9.1.800 use 4 Gb capacity. thanks

10/12 14:00:05.613 vmprov5s (26,5) 1d8, 82c: I am now back to being primary. 10/12 14:00:05.613 vmprov5s (02,?) 1d8, 82c: CriticalSection::Unlock[.\SyncSlave.cpp(812)](OS_CRITICAL_SECTION, 00F17F28, TID=82c, owner=0, file=(null), line=0), The thread does not own the Mutex. 10/12 14:00:17.774...

here more detail may be ==================== SyncStatus Slave: vmsyncmaster@localhost, localhost, Running, O(6/12/2019 07:34:28) Backup, Remote, Not registered, TX(10/12/2019 13:59:42) RX(1/1/1901 07:00:00) Q(0) Uninitalised, Alive 10/12 14:00:05.613 vmprov5s (26,5) 1d8, 82c: I am now back...

Hi perfs, it doesn't work. when i see debugview log, here detail ========================================= 10/12 13:44:42.324 vmprov5s (26,5) 1d8,11b8: SyncTraceMsg slave localhost sending "Create: Master" to vmsyncmaster@localhost 10/12 13:44:42.440 vmprov5s (09,2) 1d8, 8b8: Session...

Hi All, i Have problem to access voicemail pro module using shortcode. while try to access module using shortcode they said "Please enter your password and hash". here config detail in manager config in voicemail pro i try to dial to *008 , but it say " please enter your password and...

Hi teletecman, Loop Start, it maybe change to Ground start before restart. so in config view Ground start. any issue about different type about that ?

Hi all, I have problem in IP Office 9.1.800.172 with case auto incoming call to trunk. it happen countinuously loop. see video in this link to details https://drive.google.com/open?id=1JbOP6_4icTuoffGlFNqYHJRfKwUN3H1E. When i try to place that line to analog phone, it's normal. but when that...

Hi All Masters, Thanks for all suggestion. NOW I can find the file. when i try to analyze using Debugvew APP I find log these: ================= 18/01 09:42:25.412 DbgOut (00,5) 14572,8004: DllMain(hinstDLL=0x10000000, fdwReason=DLL_PROCESS_DETACH) 18/01 09:42:32.413 DbgOut (00,5)...

VM on Windows 10. run as Administrator

Hi all Masters, I have plan to record incomming call in any extension using ip office and voicemail pro. example: extension 19 record call, here are config : - Voicemail activated - Voice recording inbound : on details in picture when we call to extension 19, any voice that say "your call are...