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@janni78 yes those are H.323 extension. Yes its located on same network. IP 500 V2 is on different VLAN. They have VCM 64. No i have not changed the card. Thanks for your support.

what is early media ? @derfloh

Can u please suggest more. I think Re-Invite option relates to SIP trunk.. But in my scenario i am unable to hear ring back tone in local extension to extension call... @teletechman

Hello team, I need a help regarding ring back tone issue in IPO 500 v2. When extensions are calling to another extension no body is able to hear ring back tone but physical ring is working and after picking up speech path is working fine.. All the extension is IP extension. What can be the...

@TouchToneTommy Thanks for your support. I will integrate this process......

@derflohThanks for support. Can u please explain a bit...

Dear Team, I have IPO server edition 9.0. I have configured Meet Me bridge without password. Customer wants a predefined password. In VM pro where should i put predefined password ? Thanks in advance.

Thanks for your support team. @BrianCostaI will do it. @Pepp77User information getting logged out. Phone is asking for user and password. Base extension and logging extension are same. I have already reset those j129 phones and upgraded it. Still the issue remain same..

Hello everyone, Avaya J129 keeps getting logged out few times. Customer have to login again using the credentials. I have upgraded the Avaya IPO 500 v2 system and one phone firmware but still after few days it logged out. I am not able to detect the exact issue. What can be the cause of log...

Thanks Westie for your response. Yes queue on an analog extension. Call waiting options are checked. I have created 5 appearance key in 1616 IP phone. Now if the operator find busy an extension during transfer, then he has to retrieve the call then place it to on hold, then operator have to...

Hello everyone, One of our client using an IPO server edition version 10.1. One server as primary and one expansion ipo 500 v2. The issue is while operator (soft console+ 1608 ip phone) transfering a call to an extension which is busy, they are not able to place a call in queue. But test system...

First of all Thanks for ur response team. @h0lle : I did that programming already. But the fact is customer use mobile forward (No Ans) also. So every time they have to edit the group no and mobile number as per their need. Its somehow irritating. so I Just wanted to know that is it possible to...

Hello Team, I need a basic clarification. One of our client using Avaya IPO 500 v2 version 10.1. I have created hunt group for different department in sequential mode. The issue is if one of the member is busy in that group suppose 812, at that time if someone make a call to 812 then calling...

Dear members i have a query regarding intercom call blocking in ip office. I have 5xx and 6xx series intercom nos. I want to call from 5xx to 6xx but 6xx will not be able to call to 5xx. Like a tenant group facility. I have done DND activation and DND exception but as the users using DID...

Hi team,, I am facing problem in integrating Avaya 9611 sip phone in CUCM environment. The phone is getting registered but one way calling is happening. Dialling and speech establishment from Avaya phone to Cisco phone is happening but Cisco IP phone are not able to dial Avaya 9611 extns.

Hi team,, I am facing problem in integrating Avaya 9611 sip phone in CUCM environment. The phone is getting registered but one way calling is happening. Dialling and speech establishment from Avaya phone to Cisco phone is happening but Cisco IP phone are not able to dial Avaya 9611 extns.

IP Office can dial out on its own, but I am not sure up to how many parties it can dial out to...IP Office blast dialing can be achieved using priority call feature. But to how many parties it can dial out to at a time is the question...

Hi guys, Need your help regarding clarification on blast dialing using priority call feature in Avaya IP Office. I need to know the maximum number of extensions that IP Office can dial out and add them to the conference in Avaya IP Office 500V2 as well as in Avaya IP Office server edition...

Hi everyone, Thanks for the reply. I got it. So that means there is no way resolve it.

Hi, I have an IPO 500 V2, ver. 10.0.0.1, 1 E1 connectivity. While operator (1416 console) calling an outside no. using E1 trunk line and then transferring it to an extension, complete option not working until any of the party answering. When anyone of the caller either it's the extension or...