Tom Clancy
Systems Engineer
Hi,
I have an IPO 500 V2, ver. 10.0.0.1, 1 E1 connectivity. While operator (1416 console) calling an outside no. using E1 trunk line and then transferring it to an extension, complete option not working until any of the party answering. When anyone of the caller either it's the extension or outside party answered the call then the call complete works. In case of analog trunk transfer complete working fine when both side ringing. What should be the cause of it?
I have an IPO 500 V2, ver. 10.0.0.1, 1 E1 connectivity. While operator (1416 console) calling an outside no. using E1 trunk line and then transferring it to an extension, complete option not working until any of the party answering. When anyone of the caller either it's the extension or outside party answered the call then the call complete works. In case of analog trunk transfer complete working fine when both side ringing. What should be the cause of it?