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Does anyone have complete instructions on how to change the IP on these devices? Also, if you have the instructions for PBX and Call Pilot that would be great! Please note we have Symposium. Thanks.

Thanks for you response. Sets are already programmed on it (DLC). no phones are cross connected yet. I want to move the card '0' from loop 12-0 to card 5 on loop 12-0. I am trying to avoid re-programming or moving one TN at a time.

Does anyone out there know how to move one loop to another on a 61C. For example my loop 12-0-0 needs to move to 12-0-5. Thank you.

When a user leaves a message in another users mailbox and use the call sender feature it does not include the 9. It only send the code and the 4-digit number. How can I get it to attach the 9.

Awesome! Thank you so much for taking the time to explain. All of you....thanks.

Okay. We are engineering another site and we are looking at 3036 users. How do we determine how many trunks or PRIs we wiil need. It is a combination of a call center and regular business operation. But lets just say a regular business for now.

Is there a formula? I am waiting for the report. Thanks.

Can anyone tell me how to calculate trunk capacity. For example: I have 735 users and 369 trunks (116 PRI, 72 T-1, 111 COT, 70 LD Tie). How do I tell is this is over trunked or they are okay or need more. Thanks

Can anyone tell me how it works. I programmed it before at another location but can't do it in another. I have a phone with a Primary DN as 5300 and another ext. 5337 on key 11. The only mailbox I have is 5300 but also 5337 as an extension DN in that mailbox. I want my light to come on when...

What's HMS400? All I see is a bunch of analog lines from the dialogic card then into several jacks. A number is dialed gives a recording and is suppose to hunt round robin. A PC with the dialogic software captures the call log, and recording administration. Not sure where to find the port...

That means the set was plugged in a jack that is configured for an analog device. Trace the jack on the frame to see what TN is crossed.

If it's acquired in Symposium: Deacquire and delete DISU TN Out and rebuild Go back to Symposium and re-acquire If not: DISU TN Out and rebuild You can also have corruption with changing names for ACD sets To change a name go to LD 95 and always out the name, then add as new. Not following...

Is anyone out there familiar with Intel Dialogic System card that interfaces with Nortel? What are your configuration on the analog ports in the pbx? Currently my ports go in a lockout state after 3 connected calls. Has anyone ever used the features IRGA and IAMA? If so in what instance? Thanks.

Thanks. I will try that. It is currently set HTA and XFA. However, the message is not coming from voice mail system. Still working on locating the source. It's for a registration system where people enter a employee id plus #..that's all.

Hello All, I have 9 phones that hunt to each other, programmed as 500 sets, but after two connections the TN for the next hunt DN goes in lockout state. But if you call the other lines individually you get ring no answer. What's the fix? What is the best way to have multiple connections to a...

What release are you on? I would say enable AHA in CLS. While he is on the call on 559 and ask him to just press his DIG. See if that helps.

what do those errors mean: Friday, July 21, 2006 2:43:16 PM 55701 Alarm Set Critical AppBuilder BRM [1,] Unexpected value received. AppID = SYM_MIH 2nd ran$MIH_RAN. ABMenu$GetKey:C 2 Friday, July 21, 2006 2:41:20 PM 55701 Alarm Set Critical AppBuilder BRM [25,] Unexpected value received. AppID...

Whenever I dial our access DN 7000 directly it routes me to a mailbox saying you have no new message or you have one new message. When I press the message button on the phone it routes to 7000 and miss call pilot voice messaging says ...call pilot from nortel networks, mailbox? What do yoou...

I created a new one called remote. the pager is local so I permitted access code+area code

John can you provide the setup for the RPL and the target #. Mine does not work. I've tried everything. thanks, bakjano