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Thank you all for you help and suggestions we will purchase an essential edition licenece sfore doing our migration to stanard mode then just to be safe. ACA - IP Office Implement

I have what I think is simple question. Out of the box now IP Office systems are in basic mode whih has ver basic programming ability. IT gives the option to leave in basic or go to standard and at the time I left it as basic. I am wokring on project now that will require standard mode...

No it was not. That is probably my solution right there. Thank you so much. I just changed it and will test in a momment. and that was my problem. I knew there was something i was forgetting. You are a life savor. ACA - IP Office Implement

Here is a monitor trace. Its seems my ars table is not able to see any of my phone lines. They all have outgoing and incomming line group ID set to 0. 0.1021.0 5 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering 712536mS CMCallEvt: 0.1023.0 5 ARS for Main: StateChange: END=T...

I have an IP 500 v2 running 8.1(63) I have incomming call route setup so at night it hits hunt group 225 (Night) set to sequential, with one phantom user setup 220 Forward Night. This user has forward unconditional set with shortcode *60. Short code *60 is set to *60 (external number) dial...

Figured it out. Speaker 43 destination(vmail) speaker does it. ACA - IP Office Implement

Oh btw this is an Electra Elite IPK system ACA - IP Office Implement

Ok I have one phone that will not ring to vmail. It worked before the office remodel which they just took out the phones did remodel then put phones back in. Now this ext just rings and rings and rings and wont go to voicemail. I can press the message button and the box is there and active...

BAM I knew it had to be something like that. Thank you very much Tier3. ACA - IP Office Implement

I have moved the cards to a different slot in the definity cabinet. Duplicated the extensions off a working one. Tested the amphenol and patch panel on another analog card and slot a TN793 and every port works so I know the cable and panel are good. But every 746 I test ports 5 6 7 8 and down...

Thanks I thought I was reading the matrix correctly but wanted to make sure. ACA - IP Office Implement

I have a CM system 5.2. I looked up the matrix on Avayas web site to see if a TN2302 should work on my system or not. The 2302 is HV 3 and this is the line provided by the matrix for CM 5.2 FW Vintage HV 0-3: 94 HV 11+: 121 I read this as 0-3 shoud work and 11+ works. Does this also mean...

Great. Thank you for your assistance. I will see what I can do about getting my Avaya account opened to patches for testing purposes. ACA - IP Office Implement

BTW I am CM certified with Avaya. I just dont register sold tos to our account as we sell the pieces to installers who do the registering. I am taking the fact that help stopped your assuming I dont know what im doing. ACA - IP Office Implement

LOL. and disregard that now. the lock went away on the file download but when I attempt gives me the no sold tos associated which is what I thought originally. ACA - IP Office Implement

Disregard that. I can dl the patches it just wont let me get the CM software. I will install these now and give it a shot. ACA - IP Office Implement

No its just the base install of 5.2 CM. As all we do is buy and sell the parts we do not install or program any of these units so My avaya account does not have any registered to it so I am not allowed access to the CM files on Avaya's web site. ACA - IP Office Implement

CM version is R015x.02.1.016.4. I wont be using the wizard for anything. This was sold to a client that wants to use the wizard to program the server and they are not able to get it to upgrade. Even though the built in wizard works just fine they dont want to pay for the board if they cant...

Im trying to upgrade the AIW itself. When you click to run the wizard it gives you option to run the one installed or upgrade from file on the computer. ACA - IP Office Implement

I have an S8300D with CM 5.1 software. The onboard AIW runs just fine but if I click to upgrade the wizard I get Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. I have tried two different versions of the AIW off of...