Recent content by thepfy

Is you have access to the console, yes. LCH A - list of spare analogue channels - any unused will be listed as 'spare' or will have $ next to them indicating uninstalled and therefore ready to use. Also LEX A E This will list all extensions and any labels / alerting names, COS (Class of...

For registering the device to CUCM. The FXO port will need configuring for the Viking device, not CUCM.

Hi there, These 2 threads may help. https://www.tek-tips.com/threads/slmc24-card.1782238/ https://www.tek-tips.com/threads/slmc-card-is-showing-defect-in-os4kv8.1799265/

Speed and duplex set correctly?

The DTMF issue won't be down to Jabber. It would be one for the system maintainers to resolve.

Are you using any MTPs in the audio path? Do any other handset models have the same issue? The only other thing would be it is waiting for more digits, hence the suggestion of adding # when dialling. If this speeds things up, you can amend the interdigit timeout and look for patterns which are...

Check in Advanced Audio settings in Jabber. You can change the order of preference for the audio devices. I suspect Jabber is picking another microphone as the source.

In a duplex setup, normally it is a rather unusual 3 disk RAID1 setup. Usually CCA has 2 disks and CCB is 1 disk.

Internal or external calls? One way audio or no audio at each end? The RTP voice packets flow directly through between the endpoints. Check that IP traffic is routable between all subnets which have SIP clients / handsets.. Check firewalls for blocked RTP.

3000 series uses Manager E / Manager C software. You download the KDS file which is the database of the configuration.

Good Morning There might be some in HFA SIP OpenScape OpenStage iSDX Realitis HiPath DX Rolm 9600 Hicom OSB Software Downloads

As your Karel system is the calling party, have you check that it is sending the calling party name? Have you used the Real Time Monitoring on 4K to see if the name is received?

ODR 50 will be need to be set to whatever the overflow destination your want.

The problem with manipulating the number on the CUCM side would be that all calls into the Hipath would appear from 62588000, including internal calls between CUCM and 4K. Would either look to manipulate the number on the Hipath or ask the E1 provider if they can fix the outgoing number as...

IF the calls are working from 4K to X8. then the trunk and channels must be up. THerefore it is not a protocol issue. If the X8 definitely routing the calls correctly? My gut instinct would be routing issue, either the incorrect digits are being received or the calls are not going via the...