Recent content by telemanret

Thanks Tolson that is what happened once we loaded the config then we were good to go nice call

Here is the poor boy way to handle multiple hunt groups give the agent multiple buttons for each hunt group ie auto-in, Aux login logout etc simple man with simple answers

I have an issue that when we boot up a new G450 it does not allow me to configure 10/5 or 10/6 to the correct ip address what gives

Hey thanks much that is what I thought but was a little confused by the "expansion port carrier and expansion control carrier" but the doc makes it real clear thanks again.

I am adding an EPN to an existing G3SI release 10 the PPN is 3 cabinet SCC and the epn will be a 2 cabinet SCC my question is will I need an expansion control carrier for 02A or will just an expansion port carrier work

Got it working had a setting wrong on the node thought we checked it but did not so goes to show just do the basics right and you won't have many problems thanks for the help

The only way I know is to go into the voicemail and do change auto attendant routing and put the hunt group extension in the first field and the member of the hunt groups extension in the mailbox field

The cover on the hunt group is going to try to look for the hunt group extension in voicemail so you would need a mailbox for the hunt group as well as the member voicemail

Does anyone know of any conflicts or special settings between a MAP 40P running latest version of Intuity Messaging R5.1.56 (CLAN Integration) and Com MGR R4.0 or R5.0? The MAP40P is brand new and all 24 ports answer properly via intercom testing of their extension - traffic over the analog...

You probably need to go to "system features" and give yourself global retrevial permission

Ok the short version if the vector step the que the call is before the listen to announcement step they are in que and then next guy is in que after him the switch has an enternal algorithum that keeps track of all those guys all the time...Hope that helps

If when you dial the number from your PBX you get the operator of your facility then check in the trunk group if it is a ISDN and see if "incoming call handling has an entry for 0521 or if it is a newer CM you will have to do ch incoming call trunk 3 Hope this gives new direction. Also in the...

I am having a time remembering where you turn on or off the name announcement when you transfer in Intuity from the Auto Attendant you know it says John Jones please wait where do I administer that

corruption does this mean Avaya has to look at it

oops forgot to tell you its a R11 G3R sorry