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Hunt-Group cover to Audix

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markdavies1978

Technical User
May 27, 2006
124
Guys,

I have a hunt-group which is a DDI there is only member of this hunt-group with an internal extension.

Now, the internal extension has a coverpath to an audix voicemail box, this works fine.

With a cover on the hunt-group it doesn't work.

Any ideas?

Thanks.
 
The cover on the hunt group is going to try to look for the hunt group extension in voicemail so you would need a mailbox for the hunt group as well as the member voicemail
 
I'm using V8.5.
Rule: a coverpath follows only itselfs.
If you cover to a station, it stays there. Coverage to the Audix is an extra coverpath. So therefor it does work.
I should create a VDN + vector
vector:
wait 0 sec hearing ringback
message to <station with voicemail>
stop
 
The only way I know is to go into the voicemail and do change auto attendant routing and put the hunt group extension in the first field and the member of the hunt groups extension in the mailbox field
 
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