Recent content by Sweg

You only have one driver on this printer because it's host based. HP PCL and postscript printer languages are not supported on host-based products. Host-based printing requires a software print engine in the host operating system, and unlike a PDL (Printer Description Language) printer, cannot...

err..typing error :) If NOT the following actions help, you have to call HP. Couldn't find any option to edit my post either.

Hi! Try to update the printers firmware and the DC Controller firmware: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=501046&prodTypeId=18972&prodSeriesId=501044&swLang=8&taskId=135&swEnvOID=54 Is there any cyan toner visuable on the transfer belt...

A 49.xxxx error is a communication error. When you say that a restart clears the error message this means that there probably is a specific print job causing the issue. Try using another driver (PCL5e or PS).

The tool that came with the jetdirect is an old version of HP Install Network Printer Wizard. This could also be used, but it really is doing it the hard way. Program can be found on the link below...

You can change it using the Jetdirect 170x embedded webserver. Just use a webbrowser and type in the IP address to the jetdirect. You should be able to change IP/subnet/gateway on the box here.

Make sure you have java installed on your computer (http://java.sun.com). Did you install the software with your firewall and antivirus/spyware turned off?

Hi! Use this document to change the IP on your printer: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpj02326&jumpid=reg_R1002_USEN#N10667 The IP address is also located in the printer driver on the clients or server. To change it: Start -> control...

Sounds to me that the paper is jamming inside or before the fuser. Fusing assembly probably have to be exchanged on this issue.

Have you enabled the envelope feeder (device settings tab) in the driver?

Try to print a configuration page from the information menu on the printer and see if you get a complete or incomplete print then? If you only get incomplete prints from your applications you should try to change the printer driver.

Try the point and print driver and see if that does the trick: http://www.hp.com/cgi-bin/pond/pnp/pnp.cgi?t=en

Link to user manual: http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=306730&targetPage=http%3A%2F%2Fh20000.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00047697%2Fc00047697.pdf

I'm 99% sure that the issue is the firmware dimm on the formatter board. Let us know what the HP engineer finds out.

Is this a repetitive defect? (image defects that appear at regular intervals on the page) If it is you could check this ruler: 37.7 mm (1.5 inches) primary charging roller 54.0 mm (2.125 inches) developer roller (see note)* 62.8 mm (2.5 inches) developer roller (see note)* 94.0 mm (3.75...