Recent content by SenorWatsonSan

Howdy, I have a couple UCx'es servicing Police Department offices. Mixture of using legacy Nortel Digital stations and newer Yealink SIP phones. www.ucxdirect.com E-MetroTel Stocking Distributor

Greetings, Folks. UCx 250 Release 6 Latest/greatest updates run. Been an ongoing issue, reportedly. 4-person office. Hardwire USB Logitech headsets. 1 person's Infinity One app works fine. The other 3 people are reporting that after an hour or two of not using Infinity One, they'll get/place...

thread1812-1767037 A coworker brought this to my attention today. I had forgotten about it (obviously). I dug back through the service order history and found my notes on this. The resolution, sadly, was that the IT people never got back to me, and the band-aid solution of forwarding out via...

Yes, kernel updates have always been done via the GUI. The parts that used to require the CLI were the SQL and the HTTP portions of the server. Now it's all GUI. I've seen what you mean with the web GUI hanging during an update. Normally I just walk away from them for 30 mins or so and then...

We ran into this, too. Turns out EMT just implemented upgrades to their software update procedure. One thing they added is the ability to schedule updates. One thing they disabled is updates via the CLI. I imagine they did this because of how easy it is to corrupt a kernel when you're doing...

Nathanael, Just tried this and I see what you mean. I also have a misc application set up for "0" pointing to a specific extension "155" Dialing 0 in the directory returns a recording "Please hold while I attempt to connect you to the operator." and then it hangs up. Long story short; I could...

Try hitting Feature811 This toggles the Caller-ID-Display-while-ringing setting. www.ucxdirect.com E-MetroTel Stocking Distributor

That would certainly create a neater card layout, but remember that part of the beauty of converting a Meridian (or BCM/MICS) into a Digital Gateway is that you can just re-use the existing wiring. You just swap the processor card/SSD, and the existing cards and station ports become appendages...

The determining factor is the capacity of the UCx, meaning how many users you're licensed for, and the hardware capacity of the given UCx model. There is no cap on how many gateways you can connect to a UCx. www.ucxdirect.com E-MetroTel Stocking Distributor

I know that the UCx can connect to multiple digital gateways. We have a UCx 50 with two Gateways (both with Expansions) servicing a school. In theory, as long as there is network connectivity between your hosted virtual UCx and the on-site Digital Gateway, it should work up to your licensing...

Is your outbound CLI set? Sounds like you may be sending extension numbers as CLIs. Some trunks will only let you call outbound when you're sending an "originating number" that matches one of the numbers on that same trunk.

Hey, look at that...I found a use for the Microsoft Edge browser. Thanks for the info, all. Using a different browser worked.

Just to be sure I understand you: You're saying that you're using the OpenVPN running on your router/firewall, and not the OpenVPN of the UCx?

Hello all, Hoping there's some kind of simple Polycom config-file setting to fix this; Recently adopted a site from a hosted phone solution. Brought a bunch of Polcyom VVX 400 and one Soundpoint 550 desk sets onto the UCx. All working fine. Today, I tried to log into the web GUI of one of...

I found a setting that fixed it, and it wasn't on the Polycom. I suppose this is an example of "more than one way to skin a cat". UCx: PBX --> Extensions --> Ext 316 --> Device Options --> NAT = YES (default is no). This setting accomplishes (on the UCx end), what STUN accomplishes (on the...