Recent content by Rui Oliveira

I will test with another android and yes the mobile have the latest update

Many thanks

The version is IP500 V2 11.0.4.0.0 build 74 Do you any suggestion to resolve this problem?

Hi, I have problems with IPhone. Phone shows presence offline when the client goes background. This article tells how to solve (Link), but when I try to access it, it no longer exists . Anyone have this article or the solution for this problem? Thanks

I only use this phone with wifi, the quality of calls is very poor.

Samsung J530F (2017) is a cheap android?

Thanks

The audio quality in android is very poor. Voice quality is so bad that calls are dropped. In iphone does not exist this problem.

Hi, When i make calls using avaya workplace the calls are better quality with iphone than android phone. How can i improve android call quality? Thanks

Thanks for the replies. I will see if the public ip it is the best solution. Anyone know why avaya workplace on iphone has connection problems. When I enter the user id and password it turns on, if I log off and log back in it says that the user id and password are invalid. Anybody knows why?

Hi, Recently i buy some licenses (power user) to make calls from the cell phone. To make calls from outside i have two solutions, an VPN or configure an public IP in NAT (I don´t want VPN). How i configure the public IP in Avaya IP Office 500? Any can help me? Thanks, Rui Oliveira

The calls details is configured as below:

I use SIP line (sip line 19). Ars

the problem is as follows: When i make any calls our call id don´t appear correctly in display who received the call (appears stranger number). Our provider tell us this happens because the portuguese regulations block the call id. They tell me if i would like to receive the correct CLI...

Hi, I have some problems with our call id. Our porvider tell me to resolve this problem i need adjust our system IP office 500 Avaya to use did number provider. How i configure IP office avaya to make calls through our did number?