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Recent content by Ric1911

  1. Ric1911

    New pick-up group on CS1000E

    Trying to set up an new call pick-up group on 3 1120E phones via CS1000 Telephony Manager. I made what appear to be the appropriate changes on the sets, but it doesn't seem to work. Do you need to do something to start a new group? Do the phones maybe need to be unplugged and re-plugged...
  2. Ric1911

    Password default

    Where do I change the Call Pilot mailbox password default setting? Not for an individual box, but the system? Seems like I should know, but I can't seem to locate it. Thanks in advance.
  3. Ric1911

    Telephony Manager replacement

    You may want to check out Phoneware, LTD. http://www.phoneware.ie/ Excellent company. Not sure if they have exactly what you want, but they might.
  4. Ric1911

    NT5C07 Helios Rectifier

    I have a yellow CL (current limit) LED on one of my rectifiers. The current readout shows 55.7 amps, which is higher than the normal reading should be, according to the manual. The question is, can I just adjust it using the potentiometer, or is there a procedure to run through? I cannot seem...
  5. Ric1911

    New pick-up groups

    Here is one I should know, but can't think of right off-hand......... How do I add a new pick-up group? I don't mean adding a number to a group, but a new group that I can add numbers to? Either in OTM or directly in the switch would be fine. Thanks. Ric
  6. Ric1911

    New 1000E SuperLoop

    Definitely an E, with MGC, that will run 3900 type sets. Ric
  7. Ric1911

    1000E new Superloop

    Sorry, wrong forum.......... Ric
  8. Ric1911

    New 1000E SuperLoop

    I need to fire up a new SL in a 1000E, and not sure how to go about it. Any information will be appreciated. Thanks. Ric
  9. Ric1911

    1000E new Superloop

    I need to add an additional SL to a 1000E. Not sure how to go about it. Any information will be greatly appreciated. Ric
  10. Ric1911

    500 Set Not Ringing

    Have you checked the phones themselves? The ring volume isn't turned down, or off, by any chance? Just a real basic thought....... Good luck!
  11. Ric1911

    OTM validation

    Synchronize, retrieve, all, did the trick....... Thanks again...... Ric
  12. Ric1911

    NCOS and TGAR change

    Question #3 for the week........ I have about 200 extensions I want to change the NCOS and TGAR on. Is there a way to do it in OTM or the switch (1000E)as a group, by either DNs or Last Name, without doing the entire database? Thanks in advance (again) Ric
  13. Ric1911

    Accessing 1000T

    Situation resolved. Thanks folks.......... Ric
  14. Ric1911

    Accessing 1000T

    I got to the 1000T side, and load 96, which shows: DCH 015 : DSBL RST DCH 016 : DSBL RST How do I enable them? Thanks again.
  15. Ric1911

    Accessing 1000T

    I don't remember how to find the loop number.......... Thanks.

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