Recent content by rejackson

Hi all, All of the cisco docs about shaping say that you must make sure you have enough memory. But I cannot find anywhere that describes how to figure out if you have enough. The amount must be based on the queue size you specify time a frame size. Would I just multiply those then look at...

This solved my fax problems when t38 tries to meet with G3. On the codec use g711 ,enable t38 and disable modem. If modem is enabled IP fax using t38 has problems falling back to G3.

The carrier registers the names to numbers on a shared data base. You can block numbers or ask the to remove the registration.

Not sure if you fixed this. I would reset the console with the white button near the cradle.

Are calls to that desk phone consistent? i usually have the issue of the call going straight to the cell phone voice mail and not ringing the desk phone because the cell phone is out of service.

So the phones never lost power but lost their ability to reach anything on the network. Like WPetelli said they give up and reset after a while. REJ

Fax and modem are not the same thing. That is why there is field for each in the codec. Use T.38 fax (fallback to G3 using G711 is the default) and you must turn OFF modem on the codec. Basically you have to choose between faxing and using modems on the codec configuration. Having modem...

The existing trunk at each location is available for any location to use. You just need the correct ars entry in the location of the source of the call and a route to manipulate the digits so that when the call is dialed as international it will go out as a local call. There should already be a...

Well I finally found the White List in the SIP firewall under Network config under the Session Manager element in the System manager interface. It didn't help. If I write the traces file how do I get it from the SM to a PC?

Sorry for the flurry of posts today. I really am searching for answers before I post but I have been out and I am behind. I have to say that I could not have done my job over the last 10 years without the generous help of the experts out there. I am still working on the SIP connection from SM...

OK thanks. I think I got around that by rebooting the server to kill the existing connection. On to a new problem and new post.

I have a link defined to an ESNA server. the entity link shows both ends should use port 5060. When SM opens a connection and sends an invite it sends it from a random high number port. The SIP application trace shows a timeout on the Invite but a wireshark packet trace shows the ESNA host...

Thanks kyle. I got past this problem and on to the next one. THis problem was exactly what the message said. There was no Location specified in the SIP entity for the ESNA server. I went back over the Avaya application note for configuration SIP with ESNA and it skips right over that field in...

Hi everyone, I am configuring a new entity in SM for an ESNA system to test it for replacing our modular messaging. It is not my first new entity but I have not done many. I cannot figure out what is wrong. Below is a call routing test from SM and it shows the components I have set up, dial...

That's great Kevin. It even pulls the routes where the x TG is not the first TG is the route. That has always been a problem for me when I am removing trunks. REJ