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  1. rejackson

    Traffic shaping - how much memory is required

    Hi all, All of the cisco docs about shaping say that you must make sure you have enough memory. But I cannot find anywhere that describes how to figure out if you have enough. The amount must be based on the queue size you specify time a frame size. Would I just multiply those then look at...
  2. rejackson

    Incomplete/failed faxes

    This solved my fax problems when t38 tries to meet with G3. On the codec use g711 ,enable t38 and disable modem. If modem is enabled IP fax using t38 has problems falling back to G3.
  3. rejackson

    Block Company Name on Outbound Calls

    The carrier registers the names to numbers on a shared data base. You can block numbers or ask the to remove the registration.
  4. rejackson

    Avaya 302 Console issue

    Not sure if you fixed this. I would reset the console with the white button near the cradle.
  5. rejackson

    EC500

    Are calls to that desk phone consistent? i usually have the issue of the call going straight to the cell phone voice mail and not ringing the desk phone because the cell phone is out of service.
  6. rejackson

    ip phones were deregister after cisco switch replacement

    So the phones never lost power but lost their ability to reach anything on the network. Like WPetelli said they give up and reset after a while. REJ
  7. rejackson

    General Fax over SIP inquiry

    Fax and modem are not the same thing. That is why there is field for each in the codec. Use T.38 fax (fallback to G3 using G711 is the default) and you must turn OFF modem on the codec. Basically you have to choose between faxing and using modems on the codec configuration. Having modem...
  8. rejackson

    Session Manager Routing to CM

    The existing trunk at each location is available for any location to use. You just need the correct ars entry in the location of the source of the call and a route to manipulate the digits so that when the call is dialed as international it will go out as a local call. There should already be a...
  9. rejackson

    Host not Trusted in SIP trace, White list in SM?

    Well I finally found the White List in the SIP firewall under Network config under the Session Manager element in the System manager interface. It didn't help. If I write the traces file how do I get it from the SM to a PC?
  10. rejackson

    Host not Trusted in SIP trace, White list in SM?

    Sorry for the flurry of posts today. I really am searching for answers before I post but I have been out and I am behind. I have to say that I could not have done my job over the last 10 years without the generous help of the experts out there. I am still working on the SIP connection from SM...
  11. rejackson

    Session Manger opening SIP connections with random (source ) port instead of 5060

    OK thanks. I think I got around that by rebooting the server to kill the existing connection. On to a new problem and new post.
  12. rejackson

    Session Manger opening SIP connections with random (source ) port instead of 5060

    I have a link defined to an ESNA server. the entity link shows both ends should use port 5060. When SM opens a connection and sends an invite it sends it from a random high number port. The SIP application trace shows a timeout on the Invite but a wireshark packet trace shows the ESNA host...
  13. rejackson

    Need help configuring a new SIP entity in Session Manager "Terminating location is null"

    Thanks kyle. I got past this problem and on to the next one. THis problem was exactly what the message said. There was no Location specified in the SIP entity for the ESNA server. I went back over the Avaya application note for configuration SIP with ESNA and it skips right over that field in...
  14. rejackson

    Need help configuring a new SIP entity in Session Manager "Terminating location is null"

    Hi everyone, I am configuring a new entity in SM for an ESNA system to test it for replacing our modular messaging. It is not my first new entity but I have not done many. I cannot figure out what is wrong. Below is a call routing test from SM and it shows the components I have set up, dial...
  15. rejackson

    How to find trunks that are used in routes?

    That's great Kevin. It even pulls the routes where the x TG is not the first TG is the route. That has always been a problem for me when I am removing trunks. REJ
  16. rejackson

    Not able to call-forward 0 calls from console to night service extension

    I fought this years ago and never got it resolved. There are a lot of mysteries in the call handling through attendants. Like the inability to control the distribution of calls. This just looks like a case of whoever wrote the code for handling dial 0 does not check the status of the night...
  17. rejackson

    Value for ethernet link on new CLANs

    Excellent, thank you AvayaTier3
  18. rejackson

    Value for ethernet link on new CLANs

    Thanks Joe2938 it says not administered on 7 and 8 so they should be safe to use.
  19. rejackson

    Value for ethernet link on new CLANs

    Hi, I am installing 2 CLANs in a G650 port network under CM6.2. I just want to make sure I don't mess something up with the Ethernet Link field on the IP Interface statement. when I list ip interfaces I see Ethernet links 1 through 6 in use by other CLANs and 9 by the val board. Is it safe to...
  20. rejackson

    SIP number redundancy between carriers?

    We have a SIP service with a few thousand DIDs. I understand the geo redundancy concept with the same carrier. But can another carrier be used to back up the same numbers? Todays Level 3 outage has management searching for backup and I don't know if it is possible to have numbers fail over to...

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