Recent content by ralstonral

Folks Thanks for your help. I got it to work once I realise that it reads the time profile from the bottom to top.

Hi Folks I am setting up an auto attendant with embeded voicemail, however the correct auto attendant does not answer based on the time profile that is set. Any ideas how I can resolve this issue. Thanks

when the phone shows press * to program press * and enter 27238 (spells craft) as the code then scroll down to clear on the menu select clear to clear the setting on the phone the phone should then reset after about three minutes and should work thereafter.

No change in the situation

Thanks guys I quess we have to get new Phones or ask Nortel to do some thing about it

The release is 4.0

Can anyone say how I can get ip 1220 phone to register to an srg400 1.5. I can only get the i2004 and i2002 to register. I was able to get the phones to register to CS1000 5.5 I have also updated the srg and cs1000 with the latest patch from Nortel

you use a call accounting software with ip capability

I know it is hard to believe it was purchase as a system bundle from nortel and it is working just fine. It is just that i need to change some password and add new employees to the system. . The software on the pcmcia card is different from the cp150 for the norstar system.

John This is mini cp150 that is working with an option 11 Can you provide the procedure ?

does anyone know how to reset a cp150 password to default. the previous tech for this site left and i am unable to administer the the system. i have tried the procedure outline in the manual however i am getting a recording that states the general delivery mailbox has been locked for security...

yes i do have cp150 conectedto an option 11 and i have tested it with a norstar and it will not word with it. i understand that the software cards are different.

The Mics have to be compared to the Avaya Acs system I have worked on both and it definitely the norstar

does anyone know how to reset a cp150 password to default. the previous tech for this site left and i am unable to administer the the system. i have tried the procedure outline in the manual however i am getting a recording that states the general delivery mailbox has been locked for security...

Can anyone say if there is a way to stop the the printing of start and end record when calls are made from an extension through the attendant console but instead just have a normal record printed showing the extension as the originating party