Recent content by Provax

Hello guys, As you know, OpenScape Desktop Client is the replacement of OptiClient 130. But OpenScape Desktop Client doesn't connect to phone via USB like OptiClient 130 and it has HFA or SIP soft-phone. How we can disable it and connecting OptiClient 130 to deskphone via USB? What's the best...

The problem was solved. But I change the root password, How I can reset root password to hicom or disable complexity check of rmx pass?

Hello Everybody I have some problem with OSC in my site: 1. I cannot override the calls. 2. When I call to external numbers, all the features of OSC agent software like transfer are gray out. How I can solve these issues?

Hi PC IP Address: DHCP Server IP Address: Static Both of them are in one subnet. SBCSU: doesnt sent username and password automatically. thepfy: Yes I dont know. How can do it? Koolcom: Thanks. I add the IP address and it solved. But I change root password, How I can reset root password to hicom?

Hello Everyone, I want to connect to OS4K with ComWin directly, but the "Connection refused" error is appears. How I can solve this issue? Thank you in advance

Hi Moriendi, Failing calls is the reason of resetting HG3570. Please write here the commands of HISTA. The loadware is up to date and loadwares are have the same version. Please write PLCHECK and its checking commands. I install OSC and Softgate in ESX on Standard Server. Thanks

Hello Dears, I install OSC and Softgate on a HP standard server. Configured and working, but after a while, the connection between Softgate and HG3570 STMI board is lost and I must reset the STMI board to return the connection. What is the solution for this problem? In addition I got...

Hello everyone, I install OpenScape Concierge and have some questions: 1- Concierge users cannot dial to outbound call ex. Mobile and connect it to internal extensions! Is there any way to solve this problem? 2- The users using OSDC. When concierge client ringing and users answer the call, the...

My problem was solved with resetting Softgate! Thank you

I configured it in Softgate v8. This version support HP4K stackless but I used HG3570 role with TDM shelves, So it doesn't work. I don't have access, would you please share it with me? Thank you in advance.

Hello Dears, I Installed OSDC v7r1.47.65 but it doesn't work with OS4K V8. Can anyone tell me why? I readed document of OSDC and notice that OSDC v1.42.x is for OS4K HFA. Can anyone share me this version or upload in tonido? Thank you

Dear LoPath, In our OSX system, all parts were connected, SM, MLC and Client. How can I connect OSX to OS4K? Please write OS4K AMOs and OSX Configurations. Thanks.

Dear LoPath, I checked my settings many times. Am I have install sudo package? I attach all my settings files. Please look and correct them if have problem. Link My Xpert has bellow specs: - Version: OSX v6 - SM IP adress: 192.168.1.40 - MLC IP address: 192.168.1.41 Many Thanks

Hello Dears, I install OSX SM and OSX MLC on virtual machines, But the MLC doesn't appear in OSX SM. How I can find the problem? Please tell me what you need to help me! Thanks

Hello Everybody! One of my customer has OS4K as telephony server. He has three requests: 1- Extend key-system for a station beyond 28 (DID trunks bellow keys). 2- Mute or disable one of the trunks or keys (key-system) without any commands. 3- Calling with telephone when ringing (in a call-pickup...