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Recent content by projectpete

  1. projectpete

    FTP: possible to have two different logins to access the same folder?

    Hello, I have one public ip address that i can use for ftp. I have it setup and working but i have come to a point where I was asked to do something and i cant figure it out. My boss saves images to our server in our office and then from home he is able to access the images via ftp. he now...
  2. projectpete

    Disconnect sound before ringing on Merlin Magix?

    We have 3 412TDL cards, the first two have 4 lines going in and the 3rd has two lines going into it. There is one number that I call that I hear the noise every time, it is a cell phone of one of our marketers. So I gave them the number and they said they get that sound from their office so...
  3. projectpete

    Disconnect sound before ringing on Merlin Magix?

    its hard to describe but i will try...you know when you are talking to someone and you get disconnected and you hear like a fast "click.click"...then a dial tone? It is like that only this time following it is not a dial tone but ringing. The periodic clicks are sort of the same "click" sound...
  4. projectpete

    Disconnect sound before ringing on Merlin Magix?

    Hello, We have a Merlin Magix system and on all of our lines intermittently when we call out we hear a disconnect sound before the phone starts ringing. Also, once in a while when talking to patients on their home line we will hear a click every minute or two, almost like the call is being...
  5. projectpete

    How to make second seperate phone ring after 3 rings?

    i have a printout i got from the avaya support and it says group# 770 and autologin Does that help?
  6. projectpete

    How to make second seperate phone ring after 3 rings?

    what i should say is our front desk has four phones in a group that ring at the same time, if nobody answers any of the four phones after 3 or 4 rings i want the other extension outside the group to ring
  7. projectpete

    How to make second seperate phone ring after 3 rings?

    Hello, I have a merlin magix system, our front desk rings four times and then goes to voicemail. We now want our front desk to ring 4 times and then after that ring another extension, is that possible by using the front programming phone and not the software?
  8. projectpete

    Is there a report to view amount of calls coming into office?

    wow, thanks for the detailed info tdaugirdas, i will try that out.
  9. projectpete

    Is there a report to view amount of calls coming into office?

    Hello, We have the merlin magix system, is there a way to get a report or find a way of determining the number of phone calls coming into the office per day? I dont have the software to connect to the box.
  10. projectpete

    How to make lines not usable?

    thanks, i will use this for future reference, the guy showed up shortly after I posted this. I also ordered an extra card just in case this happens again so I can just swap it out myself.
  11. projectpete

    How to make lines not usable?

    Hello, we have a merlin magix with 10 lines, 4 of the lines (lines 1-4) are dead because of a lightning strike. We are still getting ringing on those lines but once we pick it up we cant here anything nor do people on the other line. Is there a way for me to program through the phones to make...
  12. projectpete

    Allow two FTP login for same folder?

    i tried that but no success
  13. projectpete

    Allow two FTP login for same folder?

    sorry chrishirst i dont know what you mean, can you clarify?
  14. projectpete

    Allow two FTP login for same folder?

    Hello, I have one public ip address that i can use for ftp. I have it setup and working but i have come to a point where I was asked to do something and i cant figure it out. My boss saves images to our server in our office and then from home he is able to access the images via ftp. he now...

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