Recent content by mkrice2

Thank you both for the quick response. The FAX...It is a DDI DN Yes I don't know for sure can you tell me how to check to make sure it's a DDI? Changing CLS = FAXA did not work. I changed that on the analog DN or the I2004 DN? I will have her try forwarding the I2004 to the extension of...

OK here's the skinny, our CP voicemail system went down, with no support from vendor I needed a solution very quickly and created an analog DN and hooked up an el-cheapo answering machine. I changed the hunt DN on the main number (x5960) to go to the newly created analog DN. The answering...

I need to move a callpilot system from one location to another and need to hire a tech in the Fort Wayne, IN area. Both locations have Nortel optn 11. One is analog and one is digital phones. All programming on the CP is done, I just need it moved. mrice(at)cbrwg.com TIA

Here's what the vendor found: CLS smwa was not set. Secondary Message Waiting. I should have posted the TN. We could have gotten it resolved sooner. Thanks to all of you who posted and helped.

Forgive my ignorance. Is the AC1 the number that would be pressed to dial a call? If yes then yes I've added then 9 in front of the 10 digits in the users CP MB. So CP would see 9xxxxxx5820 with the same results. If no the AC1 is not that number then what do I do to find the AC1 number...

GHTROUT, nope that didn't solve it either. However, when dialing the direct DID number 416-0717 it does work. I think it's still at the CO level as stated by tnphoneman.

Thanx telebub, but that did not solve it. I followed your directions for MB 8411 put in as second dn xxxxxx5820 and got the same message.

OK our provider doesn't "translate" that number. Is there a way to strip the clid of that number. As I said in my initial post the clid comes through as (xxx)xxx-5820. It actually comes into the PRI as xxx-0717 and then IDC to extension 8411. Is there a way I can completely strip the 8520...

Yes that's how I searched. I turned on msgi and called the number and it gets translated into another DID number. That DID goes to 8411. Another call to my provider to find out if they convert that number for me. Will post back when I know more.

Will do monitoring and get back with you. Thanks.

Sorry, I missed that detail. If I take it out of IDC it still goes to 8411. I tried re-routing using IDC to my extension and it still rang on the other extension.

Hello all, Opt 11C CallPilot 2.i Here is the situation. I have a number that I believe is programmed to the PRI. (xxx)xxx-5820. It comes in and rings on the users phone on key 3 extension 8411. I have searched for 8411 and it is not a TN or ACD. How else could this be programmed? When I...

You could also try the Barracuda. It plus GFI have worked stellar for us. 95-98% spam blocked. We block over 450,000 daily.

Hello all, I have 11 Ricoh Aficio 4500c printers all spread out in four buildings connected on a WAN. These printers allow me to create different users on each machine... The problem is I have to create users on each machine. Anyone no of a good User Management tool for multiple printers...

I was experiencing the same issue. Did the ACD and it worked properly. Now that the work around is fixed, what would cause something that was working quite normally for several years to just stop working one day and for only this user? While in the testing processing the extension was...