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Recent content by mitelchi

  1. mitelchi

    kwbMitel Retiring

    Thanks KWB, Best Wishes to you. Kelvin
  2. mitelchi

    NuPoint don't answer after upgrade pabx to MCD 9.0SP3

    I experienced that in Nupoint 6. And it is solved when I upgraded the Standalone Nupoint to the latest 8.3. I believe it is compatibility problem but I didn't do much of troubleshooting. Thanks. Kelvin
  3. mitelchi

    Disable "Dial Extension" in MLAA Mailbox

    Hello Gents, System is MiVB 8.0SP3 PR1. All users with voicemail box. And all of them have their own DDI numbers, so they don't need auto attendant. Does anyone know if we can disable "Dial by Extension" in the menu? It is introduced in 8.0 but I can't find a way to disable it. The reason is...
  4. mitelchi

    SMDR hidden feature - enable via Telnet

    It works great! Thanks techymitel Kelvin
  5. mitelchi

    SMDR hidden feature - enable via Telnet

    Hello everyone, I never knew about this command. It could be useful when troubleshot intermittently drop call problem. I tried to follow Billz66 to issue it in MiVB9 and it works fine. But when I issued "lldcli smdr_disc on " in sx2000 interface in MiVB 8, it said "you are not authorized to...
  6. mitelchi

    MiCollab Client Deployment

    Does it work locally? If it only doesn't work outside office, please verify your entry in MBG. Kelvin
  7. mitelchi

    MiCollab Client Deployment

    I believe you need to create another sip extension for MiCollab Mobile. As MiCollab Mobile Client supports SIP only. Kelvin
  8. mitelchi

    Micollab client UC endpoint can not conference

    Hi, please see below from MiCollab Client Admin Guide: Note: The Device ID is a network MAC address consisting of 6 hexadecimal numbers separated by colons. It starts with a1:21:00 and contains the Directory Number within the digits. The 0 (zero) digit is replaced by the letter a, the * symbol...
  9. mitelchi

    Micollab client UC endpoint can not conference

    UC Endpoint = SIP Phone. Do not support conference call. You need to use "app server port" as device type which is Minet softphone. Kelvin
  10. mitelchi

    Micollab client UC endpoint can not conference

    Hi, are you using PC Softphone? In PC, only MiNet softphone support conference, SIP Softphone does not. Kelvin
  11. mitelchi

    Micollab Softphone ==> Iphone 6s / Ipad Air

    Are you using 4G network and New MiCollab mobile? if yes, try to change 4G setting to "Data Only" Kelvin
  12. mitelchi

    EMEM RAD connects to NP after playing

    Do you have 1st Alternative programmed on RAD Hunt group? Kelvin
  13. mitelchi

    Standard ACD Agent presence??

    Group Presence key is not supported on Standard ACD set. You should use FAC instead. Kelvin
  14. mitelchi

    Mitel Pet Peeves, DCR's, and Wish lists I think its time for another wish list

    ANI-Based call routing, so we're able to block/ reroute incoming call based on caller id. Kelvin
  15. mitelchi

    SIP Wireshark start / Stop command in MCD 4.2 Shell

    In RTC Shell, StartWS StopWS Kelvin
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