NuPoint don't answer after upgrade pabx to MCD 9.0SP3

[telkoK]

Hi all,

after upgrade of MXeIII to MCD 9.0SP3 the nupoint standalone release 6 (means not included in Micollab) register correctly the ports but if called it ring continuosly.

The repeated error on Nupoint is:

1 10337(ipnpmSrm) (ipnpm_srm.c 1644 ) 11/24 6:40:17: Process 11348 terminated normally status 1
1 10337(ipnpmSrm) (ipnpm_srm.c 1500 ) 11/24 6:40:17: IPNPM/SRM: about to restart global process IPNPM/MataiMWI pid 11348
1 11356(mitaiMWI) (mitaiMWI.c 253 ) 11/24 6:40:17: mitaiMWI: SXOpenPBX failed. NPM Address [10.33.223.230], ICP Address [10.33.255.250], Error code SXERR_CANNOT_CONNECT

looks the Mitai is down. Really the port 8000 or 8001 on pabx is not open (if I make a telnet from pabx console to port 8000 or 8001 there are not open).
On release notes of MCD 9.0 the nupoint seem supported from release 5.

Thank you for any help

 

[mitelchi]

I experienced that in Nupoint 6. And it is solved when I upgraded the Standalone Nupoint to the latest 8.3. I believe it is compatibility problem but I didn't do much of troubleshooting.
Thanks.

Kelvin