Recent content by IPOllie

after more troubleshooting the extension digits of the hunt group are not being passed through either. if i call the extension of the hunt group with no members, it covers to its designated coverage path, goes to voicemail, but does not read the digits. any ideas? thanks. ACA-Implementation...

i am attempting to use the following: messaging split 99 for extension 8920 however, when the call goes to voicemail, i get the response: "your call is being answered by audix. the person you are trying to reach is not available. to leave a message, use touch tones to re-enter the number...

so SES won't be needed? ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

i'm using SIP trunking to get out to the PSTN via Paetec. there will be no SIP endpoints at this site yet. ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

Has anyone configured a SIP trunk w/ CM 5 on an s8300? Does SES have to be activated if SIP endpoints are not being used, only trunking? Does anyone have good documentation on Communication Manager administration of a SIP trunk with embedded SES? I have looked high and low for a good document...

i am in dontdeletemeagain's shoes......i have followed the manual word-for-word and quadruple checked everything. any suggestions? ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

After multiple configuration options, here is what I came up with. Susan, I appreciate your input, but the customer was not pleased with having three different buttons for the receptionist to have to operate. I created a hunt group with the receptionist as the only member with unlimited...

ok, well, here is the situation. i have a hospital with a nursing and rehab unit. the receptionist for the nursing and rehab unit hits a button and that then sends the calls to a vector to route the calls as desired. this button is currently set up as send-calls to the vector. calls get...

ok, so i have programmed the specific extension with a night-serv button. i have also programmed a night serv destination for a call that comes through for that specific DID. it is not working, however. also, when the user activates the night-serv button, i status that station, and it does...

so, if i have a station with the night service button activated, the call that comes across on that specific DID will be routed to the specified extension entered in that column? ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

what is the night serv column used for in the call-handling-treatment form? ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

what is the night service column used for on the incoming-call-handling-treatment page on the trunk group form? ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

i tried using call forwarding instead of send-calls, and the same thing happened. ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003

the call comes into a receptionist. the night service button is a send-calls button which sends the call to a coverage path for which the vdn for the auto attendant is point number 1. what would be a better solution so that coverage paths are taken out of the equation. if i'm understanding...

it needs to ring the station first. ACA-Implementation IP Office ACA-Implementation IP Telephony CCNA MCP-Windows XP MCP-Server 2003