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Recent content by IPOLackey

  1. IPOLackey

    9608 weird screen-phone reboots every 2-3 minutes

    Run a sysmon with only the HTTP service enabled and see what file it's picking up when it loads. Should say something like - GET /user/backuprestore/NoUser7010_96xxdata.txt HTTP/1.1 User-Agent: AVAYA/SPICE/v6.8+(9608)/Std/0. That should give you a clue...
  2. IPOLackey

    SIP Trunk Routing

    Yes, There is some misconfiguration on the IP Office side. But there's not nearly enough info here to help. You show a tx SIP packet which is a TRYING, but what was the response back from the provider? How has the SIP line been configured? How is your ARS configured?
  3. IPOLackey

    How to access voicemail remotely on Basic system

    Remote Voicemail is only an option when the Voicemail is set to Intuity mode. If you're set to IP Office mode for Voicemail then you'd get the response mentioned. IP Office KB articles linked below for resolution...
  4. IPOLackey

    IPO Rls 12.1 Latest Updates

    Finally we get a system hamburger!!! ▪ Launch System Status (system hamburger | Launch SSA)
  5. IPOLackey

    One-x portal

    When you say restart VM, do you mean Voicemail or is this a virtual machine? Is there Server Edition or an IP 500, and what version are you running? First thing I would start checking is that there are no users with any punctuation in their usernames. That always screws up one-x
  6. IPOLackey

    Avaya Managed Switch opinion

    Yes, ERS3500 series can do 802.1X port security. It doesn't use IP address, but MAC address instead.
  7. IPOLackey

    Avaya Managed Switch opinion

    Other than the obvious vlan options?
  8. IPOLackey

    Avaya Application Server - Expand Disk - root partition increase not showing

    Should be there. Just checking, you're logged into :7071 and under the Settings|System tab it should be between HTTP server and Change Root Password blocks.
  9. IPOLackey

    Callertune & Onhold ringtone set in Avaya IP Office Manager

    https://documentation.avaya.com/bundle/IPOfficeManager/page/Tones_and_Music.html
  10. IPOLackey

    Migrating users

    I agree with Ipots. Done it several times when migrating users from one system to another. Just take an offline cfg. Edit it down so there's only the users, huntgroups, ICR's and User rights you want then export those as a binary export. Then import them into the live config on the other system...
  11. IPOLackey

    Avaya IP Office question

    You're also going to need some power. Maybe even a desk or two to put the phones on. /s Honestly not sure what you're after here.
  12. IPOLackey

    SBCs are Disconnected

    Login with ipcs user first then root.
  13. IPOLackey

    Apple Push Notification not opening the Workplace app.

    Hahaha..... If only this was an option :D I think I may have actually resolved it. Found an obscure TB from April, which was for CM, but one solution was something on the app settings side. Needed to add the following into the 46xxsettings, (Or specials if you're doing it that way although not...
  14. IPOLackey

    Apple Push Notification not opening the Workplace app.

    Hi Guys, Has anyone come across the Apple Push Notifications reaching a mobile but not actually bringing the app to the front so it can register. Have an intermittent issue where the mobile will ring, but going to answer it doesn't connect. Looking through Sysmon and app logs, as well as...

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