Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by IP Office Tech

  1. IP Office Tech

    Can't see the number on the screen (can see External rather than the caller number)

    Manager -> Lines -> SIP Line -> Call Details -> select line -> Edit -> Local URI -> Forward/Twinning -> original Caller - IP Office Tech
  2. IP Office Tech

    SCN site to site gets busy and unattainable

    Are the SCN tunks set to Proprietary or WebSocket try switching them to get them to restore. Also in SSA -> IP Network -> Routes can you even ping the other IPO. Maybe the network routing is broken. - IP Office Tech
  3. IP Office Tech

    IPO UCM V1 Replacement

    it might be port control unit address 7070 Administrator / Administrator webcontrol / web - IP Office Tech
  4. IP Office Tech

    R11.0 JEM24 User Button Madness

    I don't think I have heard of this issue. Is there any special characters in Users names that can mess with .cfg? - IP Office Tech
  5. IP Office Tech

    phone 30

    Did you try powering Module(s) up not connected to IP office if it goes green then you can try it connected if goes back to flashing it's trying to get file that's not available. - IP Office Tech
  6. IP Office Tech

    Avaya UCM V2 Voicemail Pro 11.1.2.2.0 build 8, voicemail to email stopped working

    if there is a broken format email address in a User it might break service if somebody tries to use or the system checks it, then Mail server sends error and VMPro stops sending altogether. the SMTP logging chek cbox is in th eSMTP settings and you can pull logs from from the Web Control Logs...
  7. IP Office Tech

    phone 30

    did you double check that USB COM port for Serial is correct in Putty? it may take a few tries replug it, Flashing is good it's trying to update. Can turn TFTP filter in Monitor and make sure Manager(preferences) TFTP server is on - IP Office Tech
  8. IP Office Tech

    Can't see the number on the screen (can see External rather than the caller number)

    For SIP Trunk in the URI settings you can set Forward/Transfer to Original Caller - IP Office Tech
  9. IP Office Tech

    8.1 upgrade

    Why did Avaya stop proving upgrades to the lower versions?" The licensing tool ADI was being abused and during the lawsuit instead of increasing security they just decommissioned it. Per IPOSS, systems need to be current so I guess that was also their point to not keep ADI available to at least...
  10. IP Office Tech

    IPO TLS Blacklisting

    J100 need to be cleared to pull new cert if the cert renewed... - IP Office Tech
  11. IP Office Tech

    SCN (4 IP Office 500v2 ) Unable access remote sites from main site via Manager

    WebSocket is definitely the preferred connection method. In Discovery if those other site have there own subnets you can enter them. Instead of relying on the broadcast mask [255.255.255.255] finding them. - IP Office Tech
  12. IP Office Tech

    SCN (4 IP Office 500v2 ) Unable access remote sites from main site via Manager

    Can you access the other sites with WebManager? that "Network error - Failed to communicate with IP Office" can be a hint that the Manager version doesn't match system software. Can try setting Manager Preferences Security setting to low or none. Or resetting security settings on systems. I...
  13. IP Office Tech

    IVR setup on SIP trunk no sound

    Ask your SIP trunk vendor to check their gateway for filtering the "Media" from VMPro. - IP Office Tech
  14. IP Office Tech

    IVR setup on SIP trunk no sound

    I've seen several sites with this issue and the SIP gateway was filtering "media" traffic. - IP Office Tech
  15. IP Office Tech

    H323 line 0 created by itself after reboot

    I never heard of that happening before - IP Office Tech

Part and Inventory Search

Back
Top