Recent content by gmpotu

Hey guys, I don't often post here but thought maybe you all would be able to help with this issue. I work at a school and we use dial paging to the hunt groups for announcements. Since the Avaya IP Office limits our groups to 64 users before we start getting reports of users not receiving the...

I didn't even know this was possible. Usually in the past I have just moved the user to the 1st system and left it at that. Out main system is for the Church as a whole and the secondary system is for the School which is part of the Church organization both in the same building though. Our...

We have 100 power user licenses on our main console that has 5 modules. We have 0 power user licenses on our secondary console which has 2 modules. Out of our 100 power user licences only 8 are being used but we have need of a couple of licenses on the secondary console for some users. Our two...

They are linked via SCN and are using the same VM server

Well that's weird. I just tried to get a trace for you and the voicemail started working. We have vmailpro an I rebooted both our control units. This did not seem to resolve the issue. So I stopped and restarted the vmailpro service under Microsoft services.msc. This also did not seem to...

When I call another user and their voicemail activates it is going to my voicemail. This is happening for all of our users when they get the VM it bounces back to the caller's VM. Anyone have any suggestions?

Hey guys. I sometimes have the issue of Button Programming breaking bridged appearances after a reboot. Avaya IP Office 500 V2 system. We have an SCN between two control Units however the broken bridged appearances are on the same control unti. It's annoying having to go in and fix every...

We use HP Procurve switches. I reset the DHCP server and then rebooted IP Office one more time and everything seems to be fine now. We are currently using wireshark to look at our network and see if there was something causing issues with the network. It might be that I just needed to stop and...

I was just testing again. Made a call from IP phone to IP phone and about 10sec into the call I got a display message "link down" on the IP handset and the call dropped. And my handset rebooted.

@Okkie26 - Option 242 is set as Secondary. The Primary is different. (We have a network admin person that setup the majority of the DHCP portion on the server for us So I'd have to ask him for more details.) Anything specific I should be asking him or checking with him on? There is another...

DHCP issued through VM on Server 2008. IP Phones 1608 - Connect to VLan setup for the phone system which routes to the 'vmail' server we created and that vmail automatically gives out DHCP Leases to the MAC ID ab:cd:12:34 not the SN= I am noticing some BAD ADDRESSES in DHCP. Avaya IP...

@okkie26 - I am the customer =P I work in our IT Department and manage our phone system. I actually have AT&T here on a support call however they are on hold calling Teir 2 support. So I'm hoping to find a resolution on my own if possible. So removing all the h323 extensions I would have to...

@Okkie26 - Everything is on auto on the extension ans the system is already setup to auto as you suggested. I just went and verified all of those settings. Thank you for suggesting that though. I didn't know those options were there under system > Lan > advanced > Voip One thing I am noticing...

@Okkie26 -- If by 'A menu' you mean the Avaya Menu button on the handset then we'd have to do that manually for over 100+ phones. Can I open system status in the software and click h323 extension and select all of them and click register for the same effect? @bas1234 -- CLEAR-ing the phones...

@bas1234 - No I have not tried CRAFTCLEAR# (Didn't know that existed.) @intrigrant - I have gone into manager and selected Advanced > Reboot and rebooted the system that way. Is there something else I should be doing? @bas1234 - Manager was closed down and no one was logged into the vmail...