Recent content by glg01

On the MFM module there are two sets of shorting bars. One set has 3 and the other has 4. These are the settings for them. The MFM simulates an SAA (Supplemental Alert Adapter) like the older Merlin had. To test it....set it up like it is to be used at the customer location. lg

You need the SAA setting. A, C, X, Z. Good luck. lg

Try setting the forwarding delay to 1 instead of 0 for x31.....or in your lab set a station with primary coverage for the forwarding set and see if the lab set still forwards okay. I think the feature interaction has to do with the primary coverage of the console. lg

You may want to confirm the setting in the voice mail that pertains to mailbox digit length. It defaults to two digits and if you have setup the mailboxes with 3 or 4 digits then this could be the problem. lg

The answer in on page 387 of feature reference manual. lg

From the book: Mean Time between Failures Configured with 10 lines and 20 stations With NO PHONES (kinda stupid but that what it says) Merlin Legend with MLX modules: 11.86 years Merlin Magix with TDL modules: 17.42 years Configured with 20 lines and 50 stations Merlin Legend with MLX...

TTT what you're saying makes sense I haven't found anything in writing that states the auth code can't be the same as the extension. The auth code won't show up on the ext info but it would show if he prints the auth codes list. I didn't get that he was using the auth code(s) prior to trying...

Print your system setup and on page one it will show you if the autobackup is on and whether it is set for daily, weekly or just turned off. It is recommended you have it do a weekly backup. Since you have programmed so much for your additions I would recommend you do a manual backup to your...

Verify you are overflowing to group 770. lg

Why couldn't you change the COR for the trunk group to only allow certain users to access the group? lg

You are making these settings with group 771 and not 770...correct? lg

I am not aware of any setting in calling groups that would allow more rings before calls go to the next agent. Now from what you have posted...I think you are talking about the auto logout setting on the group (30 seconds). The only way to speed this up is have each agent "log out" as they...

First off I want spit a feather and apologize to TTT for saying he was wrong with his post....I found the info memphisribs posted about both codes working on page 391 of the Magix Feature Reference manual...and after he posted his test results with the Magix R4 and Intuity I retested with my...

I have been in it a little while....and I have also had to spit feathers from eating crow. And yet I still learn something everyday about the systems. I am old school but then I have said that before on some of my posts. I can also tell you that I have a Magix 2.0 benched here in my...

No questions....but I disagree. I agree when extensions are added to the VMI calling group the trunk to trunk transfer is activated...as is the ARS restictions etc. for the ports. But I don't think this is what allows calls to be transferred to extensions that have the RCF feature activated...