Recent content by GDeaks

fair enough, didn't know that was a problem? Still need find out why it's trying to get back to internal IP when i've not set that anywhere, it must be coming from the remote end of either one-x portal or ipo.

Hi there, I'm having a shocker with this... i've now got it to the point where everything is working but no sound on making a call. When I look at the call details the "Remote" ip it's trying to get to is the internal IP of the phone system, but i'm working external & have put the external DNS...

Thanks tlpeter, Just thought i'd ask as 7 & 2008r2 share the same kernel & aren't really all that much different. Wonder what stops it working? anyway that's for another day... Just thought I could be lazy & not put a new OS on. Garry

Cheers intrigrant, I just do the IT side of things (which turns out is everything with a plug on) i'm going to have a look at that Chronicall, i've not heard it being mentioned around the office. I might just throw 2k8 on, but I sometimes struggle for device drivers & wanted an easy life, but...

Mornin' all, I know CCR & One x Portal should go on a server based OS, But I want to put it on a machine with Windows 7 Pro for demo purposes, it won't be used in a live environment. But i've been told it just won't work, not sure why as 2008R2 & 7 aren't too dissimilar when it comes down to...

This is the link......http://remote.microcare-systems.co.uk/cdr.txt

Just had a look, & there has been so much fiddlin' to get to the answer the audit log doesn't go far enough back, so we can't pin the blame on someone :o)

Goooood Morning all! We've had 2 totally separate customers with faults over the last couple of days, i'll give the setup (both customers are setup the same). Avaya switches with 2 VLANS, 5 for data, 10 for voice. IPO & SIP router in ports set for VLAN10, all other ports are default VLAN5 &...

how do I get a H if the agent doesn't pickup after the AA Ta

Hi there, I'm looking at CDR for a system that has auto attendant, I can see a call coming in cond-code is G, after 3 secs it's transfered to Audix with a cond-code 9, then option 1,2 or 3 is chosen & it goes to an agent, if I hang up before the agent answers then according to CDR it's just the...

Is it going through a firewall? if so what type.

Hi there, This isn't strictly IPOffice, but the numbers will be going on one. Does anybody know of a provider that supplies Andorra numbers? I've tried voiceflex but they say nope. Ta Garry

Cheers, I am suggesting a little bit of wireshark action, it's in london, and i'm in manchester so don't want to nip down myself :o)

Thanks for your reply, have you seen something similar before in the past, I'm convinced it's networking & doing a google search convinces me even more.....

Hi there, We have a customer that has a problem with a remote site (they have 5 in total 1 being the central site with a VM Pro PC) all seem to be fine except this one, the voicemail is set to centralized, when I look at system status voicemail is none, and SCN on the IP trunk is "Not enabled"...