Recent content by eleung333

you got the mesaage "...your call cannot be completed as dialed" is come from the voicemail system, look at the voicemail system restruction table, voicemail channel's COS and the incoming 800 number trunk class-of-service, are they're allow to transfer calls?

you don't need CDR you find out who called 911. Using ESA & OSN can resolution your issue, check with NTP

Wonderful! It exactly answer I needed to relief my concern, thanks! Eddie

Always out and re-built it for ACD set no matter what the ACD use for.

If you want to see transmit & receive errors on the T1, you can connecting dump terminal or COM port on your PC to CSU's com port.

If I setup 2 RLI, one for dial 911 with LTER - Yes and DMI insert 9, and other RLI for dial 9911 with LTER - Yes, what s ESDN I should setup in ESDN? Is 911 or 9911?

ESA setup question Currently I have NARS/BARS for 9+911 and 9+11 for emergency calls as follows: PBX using x21 Rel 4.5 For user dialed 9+11: SPN 11 ?------------ when user dial 9+11 FLEN 0 RLI 11 SDRR NONE ITEI NONE RLI 11 ENTR 0 LTER NO ROUT 2 ?-------------- route the call to analog COT...

Check the firewall and make sure IE under excemption list

It is hardware wiring from your power failur transfer unit to M2250 console which no software configuration needed.

If looking reset MWI based-on mailbox status, it shouldn't looking PBX but voice mail system.

It is your PC modem setup issue, check it first

make it simple, delete the dummy ACD queue then program the DID extension as phatom set then DCFW to their cell phone

Copy", this term sounds illegal

check both CPU status in LD 135 and check switch setting on CMDU, CP, CNI

Launch the Patch Utility will see the information of the patch if it is existing. The later patch for OTM 2.10.56 is Service Update 3, name of file is "21056su3e.exe" This patch should be installed on both the OTM Server and Client by following steps: 1. terminated OTM application 2. launch...