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MCR key - ISSUE : Roll to voicemail 1

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babytech2009

babytech2009

Technical User
Apr 22, 2009
315
0
0
US
I have a MCR key 70033 that rings on 5 phones. (NORTEL 81C Software 7.5 EM)

What happens is when calling our 800 number press option 2 it rings the phones but, then instead of going to voicemail
you get "Your call cannot be completed as dialed, please hang up and try again."

If you dial 703XX70033 direct it rings the phones and rolls to its specified voicemail account.

Is it something in the class of service on the phones I need to change?
I changed LHK and LPK as well as CFXA to no avail.


DES 5126
TN 004 0 06 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73255 0 MARP
CPND
NAME x XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74255 0 MARP
CPND
NAME x
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 ADL 16 73255#3006#
04 XMWK 73399 70033
05 ADL 16 91
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 91
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 9 MAY 2012
 
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Here it is sorry.


DN 70033
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 020 0 12 09 KEY 03 DES H 23 JUL 2012
(3904)
TN 020 0 04 11 KEY 02 DES 40272 23 JUL 2012
(3904)
TN 004 0 06 11 KEY 02 DES 5126 9 MAY 2012
(3904)
TN 004 0 05 15 KEY 02 DES 24181 23 JAN 2012
(3904)
TN 004 0 04 13 KEY 03 MARP DES 5167B 3 MAY 2011
(3904)




DES H
TN 020 0 12 09
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73309 0 MARP
CPND
NAME xxx
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74309 0 MARP
CPND
NAME xxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
04 ADL 16
05 XMWK 73399 70033
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 91571xxxxx2
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 23 JUL 2012





DES 40272
TN 020 0 04 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUD MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73435 0 MARp
CPND
NAME xxxxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74435 D MARP
CPND
NAME xxxxxxxxxxxxxxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 SCR 73314 0
CPND
NAME V
XPLN 13
DISPLAY_FMT FIRST,LAST
04 SCR 73315 0
CPND
NAME Passports
XPLN 13
DISPLAY_FMT FIRST,LAST
05 MCR 70044 0
CPND
NAME ASO Line
XPLN 13
DISPLAY_FMT FIRST,LAST
06 XMWK 73399 70044
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 9157xxxxxx
20 RGA
21 PRK
22 RNP
23 SSU 0000
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 23 JUL 2012





DES 5126
TN 004 0 06 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73255 0 MARP
CPND
NAME XXXXXXXXX
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74255 0 MARP
CPND
NAME XXXXXXX
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 ADL 16 73255#3006#
04 XMWK 73399 70033
05 ADL 16 915xxxxx
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 919734
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 9 MAY 2012


DES 24181
TN 004 0 05 15
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73344 0 MARP
CPND
NAME xxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 74344 D MARP
CPND
NAME xxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70033 0
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 SCR 73314 D
CPND
NAME Vxx
XPLN 13
DISPLAY_FMT FIRST,LAST
04 SCR 73315 D
CPND
NAME Passports
XPLN 13
DISPLAY_FMT FIRST,LAST
05 ADL 16
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 23 JAN 2012






DES 5167B
TN 004 0 04 13
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73399
TGAR 8
LDN NO
NCOS 5
SGRP 0
RNPG 99
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUD MTD FNA HTA TDD HFA GRLD CRPA STSA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 0
HUNT 73399
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73364 0 MARP
01 SCR 74364 D MARP
CPND
NAME xxxxx
XPLN 13
DISPLAY_FMT FIRST,LAST
02 MCR 70044 0
CPND
NAME ASO Line
XPLN 13
DISPLAY_FMT FIRST,LAST
03 MCR 70033 0 MARP
CPND
NAME FOLD
XPLN 13
DISPLAY_FMT FIRST,LAST
04 ADL 16
05 ADL 16
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 73399
17 TRN
18 AO6
19 CFW 16 91202xxxx
20
21 PRK
22
23 SSU 0000
24
25
26
27 CLT
28 RLT
29
30
31
DATE 3 MAY 2011




 
Upvote 0 Downvote
BHassell how do I create the phone as a data TN and what is the difference between the one I have currently?

And thank you. :)
 
Upvote 0 Downvote
A normal voice TN is likew 4 0 0 1 but a data TN unit is 16-31 so 4 0 0 16

Program a new set on a data TN and put your MCR key on key 0 and MARP it there

Follow Gene's guide at



and you are welcome, I am also in Northern VA


Thanks,

Buddy

Linked in Profile
 
Upvote 0 Downvote
If you dial the number directly, and it works, then it is something else. Here is a little known problem with MCR: During the time an MCR is ringing, all appearances are busy - so don't be fooled that you can get many calls at one time. Only one caller at a time can be ringing an MCR.

I'm curious if the real problem is intermittent - and it only occurs when there is already a call ringing. Essentially, there is no place for the call to go.



Find more at GHTROUT.com
 
Upvote 0 Downvote
Bhassell I have tried to add you to my linked in.
I am working on configuring the line as data.

I changed the key from MCR to SCR and it still doesnt roll to voicemail.


GHTROUT
It happens each time I call the 800 # press 2 it rings on the phones that it is set on, but doesnt complete to voicemail it says your call cannot be completed as dialed.

but if you dial 703XX70033 directly without going to the 800# option 2 it goes to voicemail
 
Upvote 0 Downvote
you got the mesaage "...your call cannot be completed as dialed" is come from the voicemail system, look at the voicemail system restruction table, voicemail channel's COS and the incoming 800 number trunk class-of-service, are they're allow to transfer calls?
 
Upvote 0 Downvote
ALl,

Just letting you know what happened. I had to add 79035(DN from other office) into the extension
DN in Call Pilot. They now get voicemails since I have added it. No longer get the message
"your call cannot be completed as dialed, please hang up and try again."


Thank you eleung333, bhassell2000, and GHTrout.

:)
 
Upvote 0 Downvote
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