Recent content by ecbalaro

my 2 servers are in the same subnet. my demo servers are not select, just a standard server edition i believe. but in my client, i installed server edition select. may i know what configurations do i have to check? i already setup the resiliency administration. SCN fallback on lines are already...

hi guys, I'm having an issue with regards to the resiliency feature of server edition. Once primary is down, IP phone displays "enter extension" or "authentication error" or "discover (IP of primary and secondary) once secondary server takes over with the registration. Do you have any idea why...

hi. i was able to solve it. i created an offline config and send the config to the control unit. let me know if this solves your issue. thanks

i experienced the same issue. @telecomboy i tried your suggestion but no to avail. @edmana were you able to fix it? please give me an update. thanks. i'm currently upgrading the box from 9.0 to 9.1.

hi James991985, may i know what is the version of your IP office? here's mine. 9.0.200.860. i think we have the same issue.

i followed these steps when i back up my VMPro application. a. Open the Voicemail Pro Client application and connect to Voicemail Pro server. b. From the Administration menu, select Preferences > General. c. Click the Backup & Restore tab. d. Click Backup Now. e. (Optional) If you want to...

any update on this please?

what should i put in FQDN? our client recently reported that IPhone's status is available but they cannot make and receive calls. we had this worked about 2 weeks ago. do you think it's because of the FQDN?

i recently installed one-x mobile to iphone and android and it works fine. our difference is my IPO and UCM is in release 9.0.. my FQDN is the IP address of my UCM. i used TCP.

hi IPGuru, so you mean, example IP of my LAN1 is 192.168.28.11, i can access the UCM using 192.168.28.11:7070? am i right with the steps in upgrade? thanks for your reply.

Hi guys, may I know if below steps on upgrading the IPO with UCM from R8.1 to 9 are right? Of course, I already have my upgrade license file. Please correct me if i'm wrong. Steps: 1. Upgrade IPO. 2. Upgrade UCM. Question: 1. Do I need to change the IP address of IPO LAN1 to its default...

hi guys, i just installed and upgraded the UCM. and it was successful. thanks for your help. next is, explore VMPro in UCM. =)

thanks holdmusic34. my UCM is already PCS03. anyway guys, if my UCM is already in 8.1 release, i just need to download the upgrade files right? I based it here: https://support.avaya.com/downloads/download-details.action?contentId=C2013830132719360_8&productId=P0160 thanks in advance and sorry...

hi guys, thanks for your reply. i'll do your suggestions. @smokinjoe - how will i know if it is a 2nd generation?

hi guys, What would be the best process in installing or upgrading UCM? as what i have understand with UCM manual, this is the process. correct me if i'm wrong. 1. Load the licenses to the IPO then shutdown. 2. Insert the UCM module. 3. Once boot up, configure the UCM module. question: What...