Good Day, I am currently having the following issues with a clients 450 BCM: initially with every onther install that i have ever completed there are never any programming steps required besides installing the MBM and assigning the start DN: xxxx .still not excepting DTMF ??????? please advise
Please advise on the following:
1. Call ID has been allowed on 5 lines.
2. AA is also allowed on 3or4 of those 5 line
3. Caller ID has been allowed on user set and Active line.
4. Tested the POTS line with CLID set direct connect w/o PBX works fine
When inbound call come is it only displays...
Hello - Please advise on the following:
Phone Set 1220
Key 1 DID Line Appearance (555-5555)
Key 2 Appear Ring Answer DN - (5512)
Key 3 Intercom (5557)
Key 4 Intercom (5557)
1. If there phone set is not active it will go to voicemail
2. When Key 1 is active on an inbound Call it will not go...
Ok Gent's, seems as if we are making some forward momentum - My only last concern - With DRT Turned off - end user forward incomming call to an internal ext with DND the call will continue to ring as well as bounce back to the sender for "Callback" until voicemail kicks in.
Can call back be...
Just a little follow-up able to change prime on the taget line - the phone rings to the voicemail after 4 rings.
Not familiar with the acranim DRT, please explain - thanks in advance for your attention.
Set have DND active, if enduser dose not pick up the call it will forward to reception -
How do I cancel this redirection? any insight would be helpful, as well as how can the call just go directly to voicemail with out call forward no answer?
Gents - Has anyone had any luck trunking the 2 devices, If so please share the wealth of knowledge.
Current Setup
1 BCM50r3 DN's - 2XXX
1 BCM450r1 DB's - 3XXX
Licences Applied on both systems - check/configured
Routes & Destinations Codes / Line pools - check/configured
I am trying to firgure...
Dasheen (Programmer) 6 Jan 09 20:39
did u program the private rec'd digits on the BCM?
Yes I have amended the matching DN's to the the private recieve digits of the BCM
tnphoneman (Vendor) 6 Jan 09 22:07
MWI capabilities on the Dchannel?
Yes MWI has been activated on Dchannel...
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