Recent content by dcrocker22754

Thanks, Ken Benjamin Crawford Presidio Networked Solutions Manassas, VA

I have an Octel Aria Overture 250 that I have decommissioned. I would like to format the hard drive so as to wipe all of our information from off of the machine. Does anyone have a procedure to do what I am asking. Thanks in advance. Ben Benjamin Crawford Presidio Networked Solutions Manassas, VA

We can do the short forms but it doesn't capture the COS, or at least that is what I am told. Thanks for the information. I will get back to you. Benjamin Crawford Presidio Networked Solutions Manassas, VA

Hiring someone, do you mean like a vendor? I already am a vendor, but I wasn't aware of the the Mailbox Manager product til yesterday. I would consider buying it for the sort capabilities that it has but the Octel has a short life at this customer site. We a replacing it with a Nortel Call Pilot...

Aria 250/350 Benjamin Crawford Presidio Networked Solutions Manassas, VA

I need to print out mailboxes by class of service. The documentation does not detail how to do this. Any ideas or suggestions on how to do this. I am installing a new voice mail system and as I go into the Octel under the change class of service profile I can see mailbox classes and the number...

I am having the same issue with imported .wav files in my CP 4.04. I downloaded a version of Goldwave and re-sampled the initial greeting and it now sounds fine, but the announcements after that greeting, though resampled at 8000 hZ, still have the lisp/sibilance issue, though it is not as bad...

I would look for a device that plays a public domain type recording, unless you want to get into a contest with BMI/ASCAP. You will need a vacant port on a Universal Trunk Card, a music route programmed and the route added to your route data block at the MUS prompt. You will need to...

Tango Uniform...I like that! Benjamin Crawford Presidio Corp Richmond, VA

What software level on the CS1000...firmware on phones. Is there ever a problem with the phone in answering incoming calls? Benjamin Crawford Presidio Corp Richmond, VA

Thanks Frenche, The adding of users is not the problem I am looking at so much. It is the de-bugging of the way Octel handles apps like menus and call trees, et al. They do transfer mailboxes etc and I need to find a way to break those out in a way that doesn't involve someone sitting and...

Try recording the information under the personal verification. I did that once in a work around in the old MM and it worked. Can't hurt to try. Benjamin Crawford Presidio Corp Richmond, VA

I have an Octel 250 that I am going to be migrating the users and apps to a new CP system in the second quarter of this year. Does anyone know of a tool, where I can migrate, translate or just simplify the process of getting the infromation from the OCTEL. Thanks in advance. Benjamin Crawford...

You have a user mailbox 221 and a mailbox 100? Benjamin Crawford Presidio Corp Richmond, VA

Check out the FAQ's in the Norstar forum. I posted a simple wiring solution that you can use. Benjamin Crawford Presidio Corp Richmond, VA