Recent content by cknipe

Since this is a Layer 2 switch, your vlan interfaces will need to be on a layer 3 device such as a router. To make it easy I am going to just make up some assumptions. Lets assume we have 3 vlans... 1- management lets say this is the 192.168.1.x network 100 - data and this is the 192.168.100.x...

delete the phone and re add it as a new extension....that should do it.

nope. make sure you have your pop up blocker off. Also make sure you have added the 3300's ip address as a trusted site in internet explorer. Also make sure in Tools>internet options that under the trusted zones options you have file download set to enabled. Outside of this is could be...

I was able to get one of the lower models (spa2102 I believe) working a while back with no special settings. Make sure the fax machine is not a brother fax machine using the the super g protocol. Also, make sure the baud rate on the fax is set to 14.4 or below. Does the fax work on one of the...

I would stick to one of the larger names like Avaya, Cisco, Shoretel and Mitel. All of these systems offer a small business solution that are pretty comparable in features. The reason I recommend a larger name is due to the reliability of the support they would offer over a small time vendor...

One thing that comes to mind with me is that I used to have wimax/4g modem and I found them less reliable than the older 3g aircards. You might want to find some kind of application that you can place at the remote site that can continually poll the server site and watch for any dropped...

To be honest it looks like you are on the right track having some cisco experience already. My advice would be to go work for a cisco reseller where you can get experience installing these things day in and day out. The pay generally is not great but the experience brings a wealth of...

Coming from a technician that used to install voip PBX systems. If I were you I would go with owning your own system. Shoretel, Mitel, or even Avaya should be able to get you in pretty cheap. You are going to use a lot of bandwidth with call control and voice calls that are going out over the...

I worked with a couple different systems while I worked for a Mitel reseller a while back. Telrex made a fairly low cost solution that was able to sniff the calls out over the network via the use of port mirroring on your network switch. It seems like I remember that being about $300 per seat...

This may help...here is an example of a trace with comments out beside each section. This example involves a call made from extension 503400 to extension 513000 across a DPNSS Link. Extension 513000 cleared the call down. Calling Party Trace (Extension 503400) RO200 DPN 28...

I have never heard of an item like what you are talking about but Im sure something exists. I used to have to work with extending T1's over different mediums and we bought products from a company called rad.com. Maybe they have something or someone that can lead you in the right direction.

yea, what version are you running

Did you make sure you have trunk to trunk enabled in the class of service? Other than that, did you place a 9 in front of the number first?

Hi, I have placed a "Dmz switch" between my firewall and my isp router. I have done this because the phone system I use has a server with 2 nic's (1 LAN, 1 WAN). anyways I have assigned the wan adapter on the server an IP address from the block that the ISP gave us. The rest of the IP's are in...

it looks like it came from a cable, replaced the cable and ith helped