Recent content by cano0dan

I have a DS1-8 with a PRI daughter, a combo, a DS1-8 with an ATM daughter, and a VCM32 card. It's the weird, on the upgrade all of those BIN files show the current version, but in manager when I go to control unit, the combo card still shows the old version of the software. Yet all of my...

Does anyone have instructions on how to set one of these up on an IPO for a remote analog device?

Can anyone assist me with the setup of this device? I have recently installed 5 IP phones for a client at a remote office (building is separate from the main building that houses the IP Office). They also have a fax and provided this Grandstream device but I am not sure it will work. When I read...

Hey Guys I have a client who has a 5 card carrier, 2 x 308 cards, and a 8.0 processor card. I have just got this client in the last month or less. They were having some line issues from the telco side which have been resolved as of today. However, their processor card intermittently drops all...

Guys, I have a customer with a PRI. Most sets show the incoming caller ID right away, but 2 sets that we just changed DN's on are not showing caller ID until the call is answered. What is the setting needed to change this to match the phones that show it immediately? Thank you!

anyone? bueller?

Happy Friday everyone! I have a question. I have 2 phone systems in a doctor's office and dialysis clinic that share the same building. Some of the employees in the doctor's office are moving locations, and would like to upgrade their phones to be on the IP Office. However, they need the...

if i had a dollar for every time a tech asked me about a button module that's 'not working'...

I read this thread but came to a problem. My BCM50 does not have an integrated router port as described in the "configuration - remote worker" document (oct2010 version 1.04). Support told me that the newer bcm50's dont have it... however phoneguy610 said the following... You also need to...

charge that ish

The tech on site did a warm reset (or restart) utilities and everything came up and was working as programs thankfully.

Of course there was no backup, so the customer sent a tech (not a nortel tech) but a competent phone tech none the less. I was able to access and reprogram the system and testing went great on Friday. Site has a PRI, and today they cannot retrieve held calls. They have alarm 75 displayed on...

i'm so sick of these 9508s

Hi XXXX: Please see the following information and downloads regarding the 9508 Please Wait problem. Have a Great Day, XXXXXXXXXX ===================== BP: Contact: Phone Nbr: ======================= These are the links for the 9508 “Please...

not yet but i need to, i have a major issue with a customer that buys 9508 for kidney dialysis clinics all over the country. we tried the R45 patch on these sites and followed exact instructions that the equipment reseller (yeah tell me about it i get stuck supporting hardware i have NO control...