Recent content by biggizod

wow intigrant this is good way , so I will have SC on the user 9N/NSinumber of DID/dial/ARS number and on ARS 1N/N/Dial/Line group number , right ? and I assume SC on the user level should insert DID number to field N of ARS , correct ?

no guys , no scn . I have several users (h323 phones) remotely connected to IPO500 on site A with their own DIDs , connected and registered on the same IPO500 on site A . Short code .s(DID) doesn't work , when user dialing 11 digits user's phone with that short code starting to call after 3rd...

1. I have shortcode on main ARS 50 sedning to PRI of site A : 9N / Dial 3K1 / NSinumber of site A/ 50 which I see takes precedence over my user shortcode. Is there a way to get around this ARS route ? I don't want to change this ARS cause it will affect to many users . Is there a way to get...

Hi guys. I have several users (h323 phones) remotely connected to IPO500 on site A with their own DIDs , all DIDs coming with PRI . These users are sitting on remote office B and must have different Caller ID (their own DID)than users on site A . All outgoing calls go through that PRI . I...

thank you guys

Hi guys. I have licenses for 13 non-avaya ip endpoints , system monitor shows only 3 from 13 in use. When I add new sip user&ext I have this message:" the number of non-avaya ip ext configured exceeds the number licensed " The problem is I can;t register sip phone , I don't exclude that sip...

HI guys . I have a 100 did numbers to add to IPO500 . I know how to add one by one but this will be p..of ..a . Is it possible to automate this process ? I didn't see option to import DIDs , maybe with command line or another way ? They are not in the range so I can't use wildcards :( Thank you

ok, today windows services->VMpro services: started , yesterday I didn't see it in the list. The issue was fixed after we did Repair of the VMpro software, start/stop services and reboot of the server pc .

HI guys . 2 weeks ago voicemail to email stopped to work after several years working. IPO500 has VM ip on settings as 172.17.4.11, when i go to that pc and try to run vm pro client it shows "no vm server on the local machine " , but there is folder voicemail pro under...

thank you guys. Issue was resolved after I add "switchport voice vlan 1" on the port and no another vlan is programmed on that port . I know it's bad but right now both voice and data is running trough the same vlan 1 at that site. It's old infrastructure still don't have a time to fix on some...

HI guys. I am having weird issue when ip phone is connected to cisco 2960 port with static ip settings on the phone didn't connect to call server , when I checked the port on switch it shows up-connected but i don't see mac address of the phone . When i connect my laptop i see mac of my laptop...

thank you.

Hi guys. Is it possible to remotely restart cards installed in IPO500 like PHONE2/PRISU, combo card,VCM32 ? The question is actually about PRI but good to know about all of them. Could not find such option neither in Manager or System Status app . Thank you

thank you so much . I forgot that we can setup SC on the user level :D .

Hi guys. I have 2 extensions 5999 and 5211 on the same IPO500 . When I dial the same cell number 347xxx-xxxx from 5211 it goes to PRI line 9 trace shows matched Short code 9N dial system. When I dial from 5999 that cell ph number it goes to analog line 1 short code matched 9N dial user, in both...