Recent content by AtAvaya

Please review https://support.avaya.com/kb/ext/SOLN124706 which may help resolve this issue.

Please review https://support.avaya.com/kb/ext/ADMN111486 which may have some helpful information. As long as the FQDN of the CAS Array is correct and DNS is updated, the IP shouldn’t matter, but you may need to restart the MAS services to refresh all connections.

Please review https://support.avaya.com/kb/ext/ADMN101882 which describes this issue.

This sounds like a system using an MSS backend. If the system has an MSS backend you can log into the MSS using Internet Explorer and from there goto Subscriber Management, put in the mailbox number you will to edit and in the mailbox you can reset the password. This is covered in the MSS Admin...

Follow the instructions in SOLN124706 and see if that fixes the issue. It sounds like the fedb might be corrupted.

Please review https://support.avaya.com/kb/ext/ SOLN102133 which may help resolve this issue. This is really a feature of CM, not MM. Setting the Messaging Lamp extension should allow the MWI to be lit for both the physical extension as well as the agent ID.

The Error message, "Check server information and try again. If this problem persists the server may be improperly configured. [ -2147467259 ]", can be generated by a number of configuration issues. When trying to access callpilot manager. Please review https://support.avaya.com/kb/ext/SOLN201368...

The DTMF A,B,C,D are military tones. By design if Modular Messaging (MM) receives one of these tones it will disconnect the call. It’s essentially a toll fraud mechanism. Section G of https://downloads.avaya.com/css/P8/documents/100041412 may help explain the functionality. If an Audiocodes...

The best thing to do is to use mycallpilot since customer doesn't want to use desktop messaging. This allows the user to change or disable the messaging forwarding address if needed. This takes it out of the hands of the administator and gives user more contol. The was notfiy user of message and...

Sorry correct Url is https://support.avaya.com/kb/ext/SOLN224552

The best thing to do is to use mycallpilot since customer doesn't want to use desktop messaging. This allows the user to change or disable the messaging forwarding address if needed. This takes it out of the hands of the administator and gives user more contol. The was notfiy user of message and...

Please review https://support.avaya.com/ext/index?page=content&id=SOLN222003 which may help resolve your question regarding the use of System and general delivery mailboxes and if they count against users mailboxes.

Please review https://support.avaya.com/kb/ext/SOLN186825 which may help resolve this issue. This link includes to very helpful steps in validating the message forwarding is setup correctly.

Looks like it is supported. Please check the link https://kb.avaya.com/ext/index?page=content&id=SOLN207521

It's not sure if Avaya interop officially supports Avaya -- Cisco connection through Qsig, please open a ticket at support.avaya.com to check this.