Recent content by Apexis

Looking for the ability for a receptionist to simply screen inbound calls and transfer to employee extensions that are twinned to their cell phones. Possible? Work around? r8.1 and pri

I had windows firewall turned off but also had to remove the firewall from the NIC completely. On a workstation it was fine but on windows server this is what I had to do for manager to see the remote sites. Thanks for the help.

I've put the following in the IP Search Criteria: 172.16.11.51; 172.16.21.51; 172.16.31.51; I can ping all of them but manager can't locate??

Still no go. Here is what I have done. Under Discovery I have TCP Discovery checked. NIC IP 172.16.10.10 NIC Subnet 255.255.255.0 Lower IP Range 172.16.10.1 Upper IP Range 172.16.10.254 IP Seach Criteria is blank until I click on the line above the following displays: 172.16.10.1 -...

How can a put in a specific IP to a remote IPO box rather than it trying to broadcast? It's got to be something simple I'm not seeing??

Replacing VoicemailPro R3.2 on a windows box with R8.1 application server on vmware. Should I just Export the entire MDB on the old box and Import on the new one?

Fine. Spent a little time but all is well. Thanks!

Correct, they need to setup a Relay. Specially on Exchange 2010 go to the following: Server Configuration-HubTransport-ReceiveConnectors. Then create a new Receive Connector called VOICEMAIL or whatever....go to Network tab and put in the IP of the voicemail server. Then in Auth tab either basic...

Found this older post....have 5420's (release 6.0) and fired up a new ipoffice with r8.1 and the 5420's say "no license available". Any ideas?

will do. is there anyway to upgrade the config file or import information? or should i just start with a blank config?

gotcha. so new 500 will need essential license then dongle swap for preferred. at what point is it best to upgrade the existing 5620sw phones to the latest software? while they are still on the 406? then do a reset of the phones and register to 500?

yes....combo. have an existing pri card and using legacy carrier for it. great thanks.

For a small site of 13 IP phones with 6 channels on a T1 I'm guessing we should just go with the ATM (since we need the analog ports) and then just 13 endpoint licenses since the ATM comes with 10 VCMs on r8.1?

Are 12 still included?

Thanks. If we replace the 406 with a 500, are we able to transfer the vmpro license?