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Recent content by allannj

  1. allannj

    Automated backup IP500 R11

    Hi all, On a customer site with IP500v2 R11 and 1x Application Server (Linux) I need to make some automated backup of the systems. I have managed to setup a scheduled backup rutine on the app-srv, but what to do on the IP500? It seems that only immidiate backups is possible from the...
  2. allannj

    Wallboard - templates

    Hi all IPOCC Are there any wallboard templates for the IPOCC Wallboard Broker? Just so that I don't need to start from scratch everytime... Also if some more feature rich templates are available for download. Hope that any of You can help. BR/ Allan
  3. allannj

    Disconnected calls - where to look?

    Thanks Janni78 - any suggestions on how to filter/set the trace options, to locate this issue the best? Will it be enough to set the ISDN Layer 3? Or would a Default All be best, with som additional options? Hope You have some advice :)
  4. allannj

    Disconnected calls - where to look?

    Hi IPOCC Gurus, One of my customers are complaining on calls dirupted/disconnected when talking. Where do I look for theese calls, and get closer to what happens? I have triede the Contact Detail Reports, but not to much help. Will the TTrace Console help me out? Or do I need to start a...
  5. allannj

    Agent sync from IP Office - PABXConfigAccess

    Hi Janni78 I see Your point. But i works now - but how im not excactly sure.
  6. allannj

    Agent sync from IP Office - PABXConfigAccess

    Hi IPOCC Gurus, I get this from the IPO Sync Service: C0445a 00:37:12.259 TC_General Active field is not set to 1 in DataBase:PABXConfigAccess. Data Import may not be completed. Need to be set for Sync service to start C0446a 00:37:12.259 TC_Error Active field is set to...
  7. allannj

    Communicator for Windows - supported version on 10.1 SP3 ?

    Hi All, What is the newest/supported version of ACW (Avaya Communicator for Windows) for IP Office 10.1 SP3? There is no ACW installation software with this new release/SP. But there is a newer ACW for R11 - is this the version, or will it be the one delivered with 10.1 SP2? Regards /Allan
  8. allannj

    SIP Trunk - congestion count

    Thank You @sizbut Great tip - i was not aware about that. Nothing in the help-file with IP Office Manager!?
  9. allannj

    SIP Trunk - congestion count

    Hi all IPO-fellows, I am struggleing with a SIP Trunk here. Newly setup IPO SE 10.1 SP2 server with a SIP Trunk with 4 channels. The trunk registers correctly to the provider, and all channels are idle. When trying to making a call, it looks like the call stays inside the IPO, and never hits...
  10. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    Thank you for all the answers. I will go to my customer and tell them to check the VMware invironment.
  11. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    The network emulation in VMware is of E1000. I know that this is a rather old emulation method... Do You know if this is possible to change, og should be? Will the server loose its MAC-addr. and then we will have licens issues?
  12. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    After a reboot of the server last night, the "alarm" is now in a Normal-state. HDD usage on 66% (100GB space). The IP Office SE is running on a VMware environment. What is the best way of looking into if some excessive traffic is actually hitting the NIC? I don't see this in the System Status...
  13. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    Hi Fellow IPO-admins, What does this alarm tell me? Where to look for this?
  14. allannj

    Route call from IVR Script to a second IVR Script

    Hi @janni78 Thank You for the answer - and sorry for my late reply to You. We solved the issue with using the Task Flow.
  15. allannj

    Service Users sync fail - IP Office Server Edition R10.1

    Hi @Pepp77, Sorry for my late answer. I will run through the sec.passwords on all sites, and check if the sync. work.

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